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Job offer Service Desk Manager Windows Azure

s Area

Job offer Service Desk Manager Windows Azure

£70000

s Area, Ewell, Surrey

  • Full time
  • U
  • Remote working

Posted 2 weeks ago, 4 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: ecb09ae7804649828d045a281fd15624

Full Job Description

Are you an experienced Service Desk Engineer with management / leadership skills?

You could be progressing your career as a Service Desk Manager at an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment.

As a Service Desk Manager, you will head up and lead a team of eight first to third line support engineers and the Lead Service Desk Engineer, who are responsible for supporting all internal IT services, system processes, and applications (Windows based).

You will be responsible for leading the team to enable them to support the company services and provide excellent customer service to the highest standard. Some of your other key duties will include prioritising the team workload to ensure time sensitive issues are dealt with efficiently, managing the team's engagement with third party vendors and support desks, training and coaching the Service Desk Team Lead, and maintaining and developing tools and technologies used by the team.

This is an exciting time to join the team as they undergo a huge technical transformation, introducing modern technologies and working on a number of new projects., You'll join colleagues in the Epsom office on a fulltime basis (Monday to Friday), there is public transport nearby and parking nearby., Salary, remote work... Define all the criteria that are important to you.

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  • You are an experienced people manager / IT manager who has led technical support teams in Windows environments

  • You have a strong knowledge of Windows, Office 365 and Azure

  • You have strong workload prioritisation skills

  • You have a solid grasp of cyber security principles or have worked in a heavily regulated environment

  • You have strong leadership and people management skills

  • You have excellent communication, collaboration and stakeholder management skills

    As a Service Desk Manager you will earn a competitive package including:

  • Salary to £75k

  • Pension (up to 10% contribution)

  • Private Healthcare

  • Life Assurance

  • Company bonus

  • Professional study support