Junior Business Analyst - Syndication Junior Business Analyst - Syndication

The role provides the opportunity to join our Syndication team who are responsible for design, delivery and support of our English-speaking syndication services outside of the UK including BBC Select, BBC Podcasts and BBC News. These are available in various countries globally but primarily in the US and Canada, on platforms including Apple, Amazon, Roku, Yahoo and MSN., We are seeking someone who is interested in working on all aspects of the products including platform support, analysis of new feature requests and delivery of new features including testing. This is a great entry point into the technology underpinning digital media scheduling and delivery, and the perfect opportunity for someone who is interested in the 'whys' and the 'how's' behind these processes. Role Responsibility: The Junior Business Analyst will be involved in a range of support, delivery and testing activities for BBC Select and Podcast, including:

• Day to day operational support, ensuring support tickets are reviewed in a timely fashion and stakeholders are kept updated on progress.
• Impact assess support tickets as required, ensuring root cause is identified and corrective action documented and scheduled as necessary.
• Build and maintain knowledgebase on systems, technical and operational support workflows which enable BBC Select and Podcast delivery to partner platforms.
• Liaise with internal business teams and 3rd parties including the delivery partners and tech platforms as required.
• Build and maintain strong working relationships with stakeholders and immediate team.
• Assist with elicitation, analysis and documentation of business requirements as appropriate
• Assist with identifying the scope of new features and liaise with the development team to establish effort
• Assist with QA and regression testing of new features
• Work closely with Software Developers, Testers, Business Analysts and Project Managers as part of an agile team
  
  Experience of Bebanjo/Mediagenix On Demand scheduling tool
• Experience of audio and/or long-form video content delivery
• Understanding of programming and markup languages such as XML, HTML, JSON, RSS, SQL, VBA
Desirable
• Good knowledge of project lifecycle and delivery in a technical environment.
• Establishes deadlines and personal work plans; manages time effectively.
• Knowledge of BBC metadata and content management system
• Experience of digital media; familiarity with operational processes around content and metadata preparation and delivery
LIFE AT BBC STUDIOS

BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe. We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III. The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena. From BAFTAs to RTS Awards, BBC Studios is Britain's most awarded production company and the only producer with three of the top ten shows on IMDB; we're the home of bbc.com, the widest-read English language news website in the world; and the UK's largest distributor of British content.


• Flexible 35-hour working week for work-life balance.
• 26 days holiday (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days.
• A defined pension scheme and discounted dental, health care, gym and much more
• Excellent career progression - access to courses, webinars, workshops and the opportunity to work in different areas of the organisation