L&OD Apprentice Administrator | Croydon Health Services NHS Trust

The post holder will be provided with an opportunity to study an apprenticeship with Multiverse at Level 3 or 4 as part of the digital academy

L&OD Apprentice Administrator - Band 2
18m Fixed term, Full-time 37.5 hrs per week

1. Provide general administrative support to the Apprenticeships by answeringthetelephones,dealingwithqueries(eitherinpersonorviaemails),monitoringand responding to emails in the Apprenticeship and Work Experience inboxes.

2. Tomaintainaccuraterecordsforapprentices ontheGovernmentDigitalApprenticeService, adding learners, training providers, and reporting.

3. Toprovideadministrativesupport usingtheOLMsystemtoensurethatapprenticeshipand training records for staff are updated, and maintained.

4. SupportprojectssuchasNationalApprenticeshipWeek,LearningatWorkWeek, apprenticeship information stalls, job fairs, staff engagement and OD activities as required. This includes co- ordinating with the Communications Team, Facilities Management, and subject matter experts; following up with enquiries, conducting and reporting on evaluations.

5. ToliaisewithSalisburyManagedProcurementServicestoidentifytrainingprovidersforspecific apprenticeships and request bids.

Proposed interview date: 27th September

Youarethedifference-StaffPledges

Allstaff areexpectedtodemonstrateaconsiderateandrespectfulattitude. Iwillalwaysintroducemyselftopatientsandotherstaff"Hello mynameis"

If Iseethatsomeonelooksliketheyneedhelp,assistanceortheylooklost -Iwillalways -CanIhelpyou?

IfIcan'thelpyouIwillalwaysensurethatIreferyoutosomeonewhocan

IfIseebehaviourthatisinappropriateIwillfeelempoweredandsupportedtoalwayschallengeit