Landlord Administrator - AASC Warrington

A key member of the Business Support team, this role is crucial to ensure effective running of all Landlord vendor creation and amendments activity in relation to AASC contract operations and overall contract management.,

• Ensure landlord vendor records are accurately maintained as per the contract SLA.
• Create new landlord vendor accounts upon request in a timely manner.
• Identify problems and solutions to ensure there are no delays to landlord rents being paid on time.
• Deal with landlord vendor queries daily and escalate to Purchasing Manager and/or Property Services Manager where appropriate.
• Build effective relationships with key stakeholders, both internally and externally across the AASC Property Services team to ensure excellent service delivery standards.
• Maintain data integrity of the IT systems to support Right First-Time finance and reporting.
• Contribute to operational excellence within the Business Support Team.
• Any other duties as required commensurate with this role.
  
  Ability to successfully engage and create successful working relationships with both internal and external stakeholders.
• Ability to communicate information updates across the contract.
• Demonstrate effective time management skills and ability to manage and deliver a variety of priority tasks, prioritising own workload to meet specific timescales without prompt.
• Resourceful and adaptable.
• Have high attention to detail and ability to problem solve independently.
Knowledge and Qualifications
• Demonstrable MS Excel skills.
• Excellent computer skills including Word, Excel, and databases; particularly in making and keeping accurate and timely records.
• Previous experience of working with SAP or purchase ledgers is desirable, or within an accounts payable background.
Additional/Special features of the role
• Ability to travel within the regions and occasionally within the UK (a valid UK driver's licence is optional).
• Security clearance at Counter Terrorism Check level and Criminal Record Bureau checks are required (the role is exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to security clearance checks and approval by the Home Office).
  
  At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
  
  Salary: Competitive salaries with annual reviews.
• Pension: Up to 6% contributory pension scheme.
• Holidays: 25 days' annual leave plus bank holidays.
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.