Lead Data Analyst (Commercial)

Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. The Lead Data Analyst for eCommerce will focus on the eCommerce and commercial elements, site performance, customer interactions, and product/category dynamics. This role involves leveraging data to provide insights that drive strategic decisions, optimize marketing efforts, enhance customer experiences, and improve overall business performance. The Lead Data Analyst will collaborate closely with cross-functional teams, including marketing, sales, and operations, to support data-driven strategies that align with the company's objectives.,

• Analyse eCommerce and commercial data to derive actionable insights, enhance customer engagement and identify opportunities to drive repeat purchases
• Develop and maintain dashboards and reports that track KPIs and oversee the analysis of high-level site performance metrics
• Provide strategic insights into key user behaviours and site interactions to inform leadership on overall website performance
• Lead and mentor a team of data analysts, fostering a collaborative and data-driven culture within the analytics team
• Share knowledge and best practices to enhance the team's analytical capabilities
• Ensure data integrity, accuracy, and consistency by implementing best practices in data governance and management
• Work with data engineering teams to optimise data collection, storage, and retrieval processes to support efficient analysis
• Stay updated on the latest trends in data analytics, eCommerce, and the pharmacy industry
• Recommend new tools, technologies, and methodologies to enhance data analysis and reporting capabilities
  
  Bachelors' or masters' degree in related field
• Expertise in Google Analytics, BigQuery, Tableau, SQL, and other data visualization and reporting tools
• Experience of working in a pressured environment
• Numerate with strong written and verbal communication skills
• IT literate with working knowledge of MS office suite - Excel intermediate
• Demonstrate drive, initiative, and proactivity in role
• Experience within healthcare sector would be advantageous
What happens next? Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check.

Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance programme In-house mental health support Free onsite parking Health and wellbeing initiatives Social events throughout the year Cycle to work scheme Green car scheme
• (subject to minimum earnings)
Registration fees paid (GPhC, NMC, CIPD etc) Long service bonus Refer a friend bonus Blue light card Hybrid working Commitment to CPD/training 25 days annual leave increasing with service Annual leave buy and sell scheme Discounts & Exclusive offers at The Springs, Leeds 25% Discount & health & beauty purchases 25% Discount on Pharmacy2U Private Online Doctor Services