Lead Digital Analyst

Owning relationships with product managers and UX leads, helping them define objectives and key results, setting targets, analysing product releases, defining and validating hypothesis, and making product recommendations.
Executing end-to-end analysis: gathering and shaping requirements; defining success metrics; identifying and validating sources of data; identifying and validating methods of analysis; delivering insights and liaising with clients and partners to ensure the best recommendations are identified and delivered.
Using data from multiple sources to identify trends, exposing new opportunities, and answering business questions.
Being the lead team expert on digital and product analytics, and ensuring that you drive best practice within the team. Being a central point of contact for best practice and excellence in your specialist subject around the wider business.
Guiding, training and mentoring others. Developing and delivering structured training to the team to assist in upskilling.
Using models, advanced analytics and statistical techniques to serve the purpose of the business, making recommendations to improve customer experience and business results.
Proactively identifying data quality improvements that increase the performance and accuracy of KPIs and analysis.
Giving greater context to analyses by incorporating external data for comparison purposes (industry benchmarks)
Following our Business Code of Conduct and always acting with integrity and due diligence.
This role will best suit an individual who enjoys working as part of a team, is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our customers first.

The position can be based either in our Digital Innovation Centre in Farringdon, London, or in our head office in Welwyn Garden City, with some occasional travel to the other office required. In line with our values, we strongly embrace flexible working options.

Working effectively with multi-disciplinary teams and understanding how to contribute to all phases of the product development lifecycle.
Excellent verbal and written communication skills - you must be able to articulate complex concepts to a diverse audience.
The ability to influence without authority.
Several years of experience in analytics positions.
University degree of 2:1 or higher in a quantitative discipline or relevant experience
A high level of commercial awareness.
Managing change in a dynamic environment.
Advanced use of digital analytics tools..
Using big data and data visualisation tools.
Expert level data analysis skillset.
Online visitor segmentation and statistical modelling techniques.
Advanced online data collection.
Thinking at a conceptual level across a number of platforms and channels.

Personal

Flexibility, ability to plan and organise, responsiveness, creativity, self-starter
Able to build solid working relationships with peers and senior leadership
Ability to demonstrate strong written, verbal communication and presentation skills to all levels of seniority and disciplines within the organisation.

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

The Product Analytics and Experimentation team sits within the Data & Analytics directorate in the Technology department. Our mission is to deliver insightful and actionable data through reporting, analysis, and experimentation; with a focus on establishing best-practice processes and enabling data-driven decision making across all supported product teams. The Tesco Groceries & Clubcard app and store self-checkout tills are amongst the digital products supported by our team.

Everything is underpinned by our continuous drive for the best tools and technology to deliver our vision. We're driving innovation and transforming our Technology to become the world's leading e-commerce business.

We need people who share our ambition to deliver for our customers; Passionate and confident people willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package, and significant career development opportunities.

At Tesco, you'll find a world-class data environment with the Tesco Analytics Platform - all of our analytics, sales and customer data in one place. Our team offers unparalleled opportunities to gain fantastic big data analytics experience while working extremely closely with the key decision-makers in the business.

Joining us means playing a part in defining, building and launching an ambitious roadmap of digital products that could affect the lives of millions of people over the years to come.

If that sounds exciting then we'd love to hear from you., Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

We're all about the little helps. That's why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Buy holiday salary sacrifice scheme (for salaried roles)
Private medical insurance
Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
Life Assurance - 5 x contractual pay
26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
The right to request flexible working from your first day with us
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want