Lead Interaction Designer (i.AI)

In November 2023, the creation of the incubator for AI (i.AI) was announced, and following early successes, the team was expanded in March 2024. Our mission is to harness the opportunity of AI to improve lives, drive growth, and deliver better public services. This is an AI product team that focuses on delivery of technical solutions to public service challenges, responding to ministerial steers about priorities and driving impact out into departments from the centre. i.AI delivers high impact products and is mission-led, delivering value and innovation within government. We are able to move fast and build things, and are set up specifically to pivot quickly towards priority use cases, and re-use technologies for future impact. You can see more about our work on ai.gov.uk and on LinkedIn. We work in the open and our code can be found here: https://github.com/i-dot-ai The Incubator for Artificial Intelligence (i.AI) will be moving to the Department for Science, Innovation and Technology (DSIT) to form part of the new digital centre of government. If offered the position, you will be onboarded to, and initially employed by, the Cabinet Office, but will move with us to DSIT under the machinery of government change. This is expected to happen in April 2025, but this date is subject to change. If shortlisted, the hiring panel will be happy to answer any questions you might have. You're also welcome to reach out to us at i-dot-ai-recruitment@cabinetoffice.gov.uk Our team is based across Bristol, Manchester and London, and we work in a hybrid manner as default. A minimum 60% of your working time should be spent at your principal workplace, although requirements to attend other locations for official business will also count towards this level of attendance. We will consider part-time and flexible working arrangements - we encourage you to discuss your needs with the hiring manager if you are offered the role. About the role The Lead Interaction Designer will work closely with the Head of Design to deliver designs that meet the internally set design standards. They will be working with stakeholders and users to understand needs and design and test appropriate solutions. We are looking for someone who will build good working relationships to get the work done. Being flexible and passionate about getting things done are essential, this will be a varied role and we need someone who's keen to adapt to what's needed. Information session To give you an idea of working in i.AI and to answer any questions you might have, we encourage you to attend our information session on Monday 28th October at 12:30. Please email us at i-dot-ai-recruitment@cabinetoffice.gov.uk and we'll send you a link to join. Role Responsibilities

• Work with service managers and programme directors to develop design concepts
• Work in a multi-disciplinary team to shape product strategy and delivery based on the values of user centred design
• Deliver high quality designs to meet user's needs
• Guide, support and mentor design team members and coach others to bring user centred design to their work
• Collaborate with the Head of Creative and Design to set design direction and good practice within the team, and to build and support the design practice and community
• Contribute to build a diverse and supportive team through recruitment, and help to ensure that designers have the right conditions and environment to thrive
• Helping teams understand connections and potential collisions between different products and helping to reconcile these
• Contributing to assurance and evaluation and ethical considerations to reduce unintended consequences of designs, including facilitating peer reviews and accessible design reviews
• Using evidence to question assumptions, negotiate with senior stakeholders and validate design and management decisions
• Work with product teams in i.AI and beyond to develop patterns for how users can interact with Artificial Intelligence
• Line management of designers
• Contribute to the DSIT and cross-government design communities
• Support the effective performance of the team by promoting diversity, inclusion, regular, honest and constructive feedback, and supporting continuous improvement