Lead Support Technician | University Hospital Southampton NHS Foundation Trust

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for detailed job description of the role.

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.

The EPR and Applications support team are excited to offer a great opportunity for a technically adept team leader to join a growing team supporting digital systems across the Trust. Initially joining the project team for a new inpatient noting system, you will be leading on transitioning this system into operational use before joining the team as a Lead Support Technician. You will manage between 2 - 6 staff members and be accountable for the day to day running of digital systems under your remit., This role is responsible for leading nd supporting an operational support team ensuring operational effectiveness of the Trust's digital systems.

This job is a full time, Monday-Friday post. We offer flexibility of shifts between 8am - 6pm. We must have sufficient cover to support the Trust so this will be agreed between the successful candidate and the team leadership.

This post is offered as a hybrid post; There is a minimum of 1-2 days on site to support junior colleagues and to visit clinical spaces when required. There is space to work completely on site if that is preferred.

You will be an expert at delivering high levels of customer service, with an ability to motivate and support a team of support technicians, whilst also understanding what makes an IT system tick.

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.