Lead User Researcher (£51,997- £80,400)

It's a great time to join DVSA as we look to expand the User Research function in our growing User Centred Design team. We work in established multidisciplinary continuous improvement teams and also in the early stages of change delivery, and we support services across the organisation to provide better experiences for our users. This is an exciting opportunity to build upon your skills and experience in an evolving team while working on high-profile digital services that are used by millions of people every day. You will play a pivotal role in developing the User Research profession within DVSA through setting and assuring research standards, managing and developing researchers, developing ways of working that meet the needs of our service teams and stakeholders, and championing user-focused and inclusive research and design. Your work will help ensure the safety of citizens on Great Britain's roads and contribute to keeping Britain moving safely and sustainably. There's never been a better time to join the DVSA. Our Digital-first vision is supported by a clear strategy which allows our staff to develop and grow.,

• Lead a team of user researchers working across key government services
• Set and assure standards for research quality, output and impact
• Advocate for inclusive research and design
• Evaluate the maturity of User Research at DVSA and recommend steps to develop our practices
• Play an important role in the development of our User Centred Design community of practice, This role can be based in Bristol, Swansea, Nottingham, Newcastle, Oldham or Birmingham or Leeds your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.