Lead UX Designer

Reporting to the Principal Product Manager and collaborating with our Development Team based in India, the Lead UX/UI Designer will be responsible for leading the design of our digital platforms, focusing on mobile applications, interactive kiosks, and till systems. A strong understanding of UK consumer behaviour is essential, with experience in designing food ordering solutions highly desirable. You will work closely with cross-functional teams to ensure our products are innovative, user-friendly, and aligned with business objectives.,

• Take ownership of the design of our digital products, as we bring this process in-house, with a clear focus on enhancing existing solutions to ensure they exceed the expectations of the UK market.
• Lead the design and development of user-centric digital solutions, including mobile apps, kiosks, and till systems, with a focus on food ordering systems.
• Conduct user research and perform a gap analysis to benchmark our products against UK competitors, identifying areas for improvement. Design enhancements based on research findings and available data.
• Collect and incorporate customer feedback throughout the design process to ensure the product meets user needs and preferences.
• Create wireframes, prototypes, and high-fidelity designs that align with user needs and business objectives.
• Conduct user testing and iterate on designs based on feedback and data-driven insights.
• Collaborate closely with product managers, developers, and other key stakeholders to ensure smooth implementation of designs.
• Take the lead within the UX community, helping overseas teams align with UK priorities and expectations
• Stay current with industry trends, emerging technologies, and best practices to ensure our designs remain innovative and competitive.
• Develop and establish our brand standards, ensuring all designs are consistent, cohesive, and deliver an engaging user experience across all digital platforms.
  
  Significant experience as a UX/UI Designer, with a strong portfolio showcasing work on digital solutions, including mobile apps, kiosks, and till systems.
• Expertise in conducting user research, creating user personas, user journeys, and site maps to inform design decisions.
• Proficiency in design tools such as Figma and other prototyping tools.
• Ability to translate concepts into wireframes, click models, prototypes.
• Experience in performing gap analysis to benchmark products against competitors and identify areas for improvement.
• Skills in collecting and incorporating customer feedback and conducting user testing to refine and enhance designs.
• Experience in designing for cross-platform applications, ensuring a seamless user experience across mobile phones, tablets, and kiosks.
• Strong collaborative skills, with experience working with cross-functional teams, including product managers, developers, and business stakeholders.
• Ability to create and maintain design systems and documentation for development teams.
• A collaborative spirit, with a willingness to work closely with cross-functional teams and value others' input and perspectives.
  
  Compass UK&I is a leading contract catering company dedicated to creating innovative and user-centric digital solutions. We are seeking a highly skilled Lead UX/UI Designer to join our dynamic team and drive the design of our Digital Food Ordering Solutions. This role is pivotal in shaping our digital platform and through customer research and engagement will be tasked to not only meet, but exceed, the expectations of the UK market., Join Our Team: We've Got Just the Job for You
Find a rewarding career, working with great people At Compass Group UK & Ireland, we match incredible individuals to rewarding roles and cultivate environments where our people can let their personality and passion shine through. As the UK and Ireland's leading food services partner, we know that when our people feel valued, our clients and customers feel the difference. That's why, when you step into a career with us, you'll be part of a truly supportive network with all the ingredients to go further. We pull out all the stops to make every moment at Compass Group UK & Ireland meaningful, with training schemes and development opportunities on the table for our team members who want to go the extra mile. Could you be our next team member? Why Compass? Joining Compass Group UK & Ireland is about more than getting onboard with the no. 1 team. It's about giving yourself the very best shot at a fulfilling career. We're people powered. That's why we make it our mission to recruit talented people and then help them to thrive, rewarding excellence every step of the way. Find a career that makes you smile A job you truly want to get out of bed for needn't be just a dream. With an exciting range of Compass careers to explore, now is the time to step into a role that inspires you. A role that lets your strengths shine, teaches you invaluable new skills, and drives your career path forward. As the UK and Ireland's favourite food services partner, we've got a position for every taste. Whether you want to bring flavour to our portfolio of brilliant brands as one of our talented culinary professionals, or you're a natural born leader with the management skills to motivate a frontline team, you'll thrive in one of our varied Compass Group UK & Ireland jobs. Compass Group UK and Ireland Compass Group UK & Ireland is the UK's leading food and support services provider. Operating in some 6,000 + locations across the UK & Ireland, Compass provides expert catering, cleaning, and facilities management services to a range of clients and sectors across the country. Tens of thousands of talented people providing tasty, well-cooked food and support services to improve the health and wellbeing of workers, school children, hospital patients, military and visitors to the nation's major sports and cultural events.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive Wow Points every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families