Lead Worker - Hostels

We are looking for Lead Workers to join the Robertson Street Hostel, Lambeth Assessment Centre and Martha Jones House teams.

These are separate job roles so you will only be based at one site.

Thames Reach's hostels are transitional spaces where a 24 hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs

You will:

.Be a bridge between front line staff and management - the lead worker role is an excellent introduction into managerial roles.
.Support and encourage clients to become more independent, maximise income and reduce arrears throughout the hostel.
.Motivate and encourage the team to meet move on targets.
.Liaise with, signpost, and support client engagement with specialist agencies as appropriate e.g. drug treatment services, Community Mental Health Teams, doctors, community groups etc.
.Provide person-centred support to individuals and co-produce all plans to assist them to achieve their aims and ambitions.
.Ensure the environment is safe, healthy, and reflective of our ethos and supports our client's aims.

Experience in providing a flexible and responsive service to people with experience of rough sleeping and homelessness.
.Excellent communication skills with the ability to form and maintain effective working relationships with all partners.
.Commitment to supporting people to achieve the best outcomes as they work towards independence.
.Strong organisation skills, with the ability to manage conflicting priorities and deadlines.
.Experience in working autonomously as well as part a team.
.Competent at using a computer and a range of software packages, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.

Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

.Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata).
.Pension - we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance - four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.