Lead Worker - Resettlement Support Team

We are looking for a Lead Worker to join the Resettlement Support Team, a new pilot in partnership with the Greater London Authority and London Councils.

Thames Reach's hostels are transitional spaces where a 24 hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs

You will:

.Support a caseload of clients, devising move on plans that support people into appropriate accommodation
.Work alongside partner agencies to ensure that clients are fully supported and assessed for the most appropriate move on
.Ensure clients support needs are met to enable them to sustain their move on accommodation
.Link clients into post resettlement support to help ensure tenancies are sustained
.Take the lead and represent the team at multi-agency meetings
.Accurately record all work completed within given timeframes.

A strong commitment to providing a high standard of service to both our clients, funders and partners
.Experience working vulnerable adults and supporting them to access and maintain engagement with services
.Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently
.Experience in forming strong working relationships with partner agencies, being able to challenge them when required
.Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.

Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

.Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata).
.Pension - we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance - four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.