Learning Centre Administration Assistant

As our Administration Assistant, you will play a crucial role in supporting the delivery of a wide range of vocational, community, and leisure courses. You will be the main point of contact for the public, providing information on course content, fees, and schedules. Additionally, you will ensure that Learning Centre rooms are prepared for courses, meetings, and events. Your role will include managing mailboxes, facilitating class cover arrangements, handling cash and credit card transactions, and assisting in marketing efforts.

The successful candidate will organise induction sessions, monitor enrolments, assist with assessments, and maintain student records, ensuring a seamless experience for both students and staff. You will also oversee exams held at the centre and help keep the centre clean and report any facility issues, ensuring a welcoming and functional environment for all.

Why Join Us?

This role offers the chance to be a key player in the smooth operation of our Learning Centre. You will work in a dynamic environment with opportunities for professional growth, engaging with a diverse community and making a positive impact on their learning journey.

· Thetford Learning Centre, West Suffolk College, Charles Burrell Centre, Staniforth Rd, Thetford IP24 3LH

· Casual contract (approximately 1 evening a week) - approximately 5.30pm - 9.15pm Tuesdays (Term-Time)

· Fixed Term until 31/07/2025

· Salary: £11.98 per hour

Are you organised, proactive, and passionate about community learning? We have the perfect opportunity for you!, We also offer a wide range of staff benefits including:

· Membership into Local Government Pension Scheme

· Family friendly policies and flexible working

· Access to our employee assistance programme

· Employee wellbeing initiatives

· Free parking

· Canteen

· Company Events

· Memberships and discounts - employees can sign up to various membership cards and discount schemes.

· Learning and development opportunities - including staff development days

· Funded subject course development for your role

· Range of staff communities, including EDI and neurodiverse communities

· Career progression opportunities available

West Suffolk College is one of the country's leading further education and apprenticeship providers. Our apprenticeship results have consistently remained above the national average. We offer many degrees, HNCs and HNDs at our focused and inclusive University Studies Centre. We have around 13,000 students including nearly 2,000 apprentices studying with us.

As a College, our Character Strengths and Mission Statement underpin our expectations of all our students and employees. Please familiarise yourself with these and incorporate them into your personal statement; this will be of benefit if you are invited to attend for an interview.

This is an opportunity to join a hugely supportive organisation where we value, support and facilitate your professional development, as well as offering many other benefits including an attractive pension scheme, staff wellbeing initiatives and employee assistance., Job Types: Part-time, Temporary
Contract length: 11 months

Pay: £11.98 per hour

Expected hours: No more than 4 per week

Benefits:

• Casual dress


• Company events


• Company pension


• Cycle to work scheme


• Employee discount


• Free parking


• Health & wellbeing programme


• Sick pay