Learning Co-Ordinator

OCO Global are looking for an administrator to work with a key client on a fixed-term basis. The successful candidate will be expected to coordinate training events and act as a project administrator for the client.,

• Carry out day-to-day administration tasks on the Learning Management System (such as adding training events, ensuring learners have completed pre-work in time, recording attendance)
• Manage and coordinate programme of training events for the client including but not limited to:
+ Venue booking + Scheduling and managing events delivered in the UK and overseas + Communicating/coordinating with attendees, trainers and internal stakeholders + Acting as the single point of contact for logistical queries, and identifying and planning for potential disruptions + Handling issues arising on the day of events
• Work with the client team to produce and distribute internal communications in line with the team's overall plan
• Act as host in virtual training sessions to include, distributing the links, creating breakout rooms, low-level technical troubleshooting
• Follow administrative procedures and identify appropriate process improvements
• Maintain database of training assessment and feedback, identifying any feedback that needs quick action
• Answer queries about training courses in the shared inbox or forward to the appropriate member of the team
• Occasional travel for team meetings / in-person working
• Scope for involvement with developing learning resource content
• Any other duties as required.
  
  Excellent organisational skills
• Able to manage multiple projects at once and prioritise effectively
• Able to identify and mitigate risks early on
• Able to handle challenging deadlines and solve unexpected problems under pressure
• Time management skills
• Attention to detail
• Proactive
• Good written and verbal communication skills
• Good interpersonal skills - collaborative team member
• A good knowledge of the MS Office suite of applications (especially Teams and Excel)
• Comfortable using new or unfamiliar computer applications
• The right to work in the UK
Desirable criteria
• Experience dealing with multiple stakeholders (internal or external)
• Events management experience
• Experience using learning management systems
• Interest in Learning & Development, Customer focus
• Commercial Awareness
• Communication
• Analysis & Research
• Quality of Work
• Flexibility
• Planning / Organisation
  
  OCO Global is a technology enabled advisory firm focused on trade, investment and economic development.
We work with our clients to ensure that their international business thrives, by delivering innovative and sustainable outcomes and connecting them to opportunities across the world that create prosperity, employment and economic growth. The jobholder will be expected to work in line with OCO's values which are: Challenge, Create and Collaborate.