Learning and Development Administrator

Humber Teaching NHS Foundation Trust are recruiting a part-time Learning & Development Administrator, on a permanent contract. The role will be based from the Willerby Hill site and the individual will be required to work Monday, Tuesday (full days) and half a day on a Wednesday, as part of a job-share. The role will involve all aspects of learning administration, supporting the wider Learning & Organisational Development (OD) service. The successful individual will be proactive, supportive and solution focused, in order to contribute to the highest levels of customer service and provide an overall positive staff experience. The role will involve working independently, using initiative, as well as working as part of the Learning Administration team, which forms part of the People & OD directorate. Good communication and interpersonal skills are essential in this role as there is a requirement to liaise with both internal and external stakeholders on a daily basis. Ability to work across multiple IT systems is also necessary as the role will often act as a first point of contact for those who are having issues accessing the Trust's Learning Management System (ESR) and therefore need navigation and/or signposting support., The main duties for the role include -

• Providing professional administrative and customer service support to the Learning & OD service, including course & session administration for the Trust's internal training & development programmes.
• Providing basic IT support to staff accessing the Trust's Learning Management System (ESR) and those who book training rooms using the internal online platform.
• Dealing with first line queries via phone, Microsoft Teams and the shared Learning Admin mailbox.
• Contributing to the planning and development of the service/ department as a core member of the team.
  
  We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care and support services. We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started. We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds. Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised. We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support. From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.