Learning & Development Coordinator

You will be working alongside our clinical and non-clinical staff to manage and maintain internal and external training. You will play a pivotal role in supporting colleagues, promoting a learning culture throughout the organisation, and ensuring a highly skilled workforce. The day-to-day responsibilities include:

• Work with clinical and non-clinical Leads and Central Management Team to maintain annual training and development plans for all staff groups to meet the needs of the practice and patients
• Manage internal and external training bookings, overseeing from start to finish and delivering induction training as required
• Provide administrative support for the Learning Management Systems to ensure all staff can access appropriate learning opportunities, and maintain an accurate record of training and skills
• Ensure that all mandatory training is completed by all members of staff, and provide advice, support and guidance to new and existing staff about training and development opportunities, as well as to Line Managers for their direct reports
• Conduct Learning Needs Analyses and discussions around training requests with new and current staff
  
  The right candidate will demonstrate excellent communication skills, and ability to establish effective working relationships with all staff groups as well as external providers. You'll be a strong problem-solver, and approach tasks with perseverance. You should have excellent attention to detail and organisational skills, and be able to multi-task effectively.
Minimum requirements: experience in an administrative role or similar/transferable. Strong computer skills and comfortable using cloud-based tools. Previous experience working in a healthcare setting preferred but not required.

At Penrose Health, our mission is to provide the best healthcare to our patients. We're a friendly team looking for like-minded people who can help us fulfill this mission and make a real difference to our patients' lives!, We're a small group of close-knit surgeries in South East London on a mission to deliver the best healthcare to our patients. We use a multidisciplinary approach - bringing together GPs, Nurses, HCAs, Pharmacists, Paramedics, Mental Health Nurses, Physician Associates and our non-clinical team to deliver an efficient and effective service with best in class outcomes for patients. With high levels of patient satisfaction (> 4
• on Google at all our sites) and low waiting times, we've been able to grow to over 70,000 patients and we continue to grow at a rapid pace.
We serve our patients across 8 CQC 'Good' rated sites in Lambeth, Southwark and Lewisham, with each site having its own dedicated multidisciplinary team. You'll join one of these site-based teams but you'll be part of the larger Penrose Health family as well! As part of Team Penrose, you'll have the choice of a NOW or NHS pension and you'll benefit from a comprehensive sick pay scheme after your first year with us. We also pay your professional indemnity and you'll have the opportunity for funded professional development in the future. On top of the employment benefits, we love to have a bit of fun. Previously the whole team has gotten involved in a bake-off, a steps challenge, a pub quiz and a fundraising round. We've also enjoyed ice cream from our regular visiting ice cream van, enjoyed surprise gifts and taken some proper time to celebrate the summer (see below). These are just some (but not all) of the things we do to make this a great place to work! Have a watch of our group-wide Summer Social Aftermovie here: youtu.be/KiKW1VbQUus Underneath all of this, you will also find a core strength and camaraderie that exists in each of our surgery teams and across the group - we really are a family. All our team are enthusiastic, friendly and we want to make a real difference to our patients - come and be a part of the team!

Salary: £27-32k FT, depending on experience