Learning & Development Systems and Data Officer

We are looking for someone with exceptional attention to detail, strong analytical skills, technical aptitude / ability to learn systems and able to demonstrate initiative and creative problem solving to join our small staff Learning & Development team. The successful candidate will need to be able to turn their hand to any aspect of our service, make sense of all our complex data and service elements, and help find solutions to niggles as well as better ways of approaching what we do. They will play an active role in providing a responsive service to the Trust. They will be routinely called upon to demonstrate excellent customer care, patience and clear communication, and willingness to do everything that Learning & Development entails, including resetting passwords, routine data entry and answering repetitive queries.,

• As part of the L&D coordination team, the post holder will support the delivery of a range of learning programmes, policies and processes, and provide support to learners, managers and profession heads across the organisation. Playing an active role in all aspects of the L&D service day-to-day will equip the post holder with the requisite context understanding to effectively deliver their more technical responsibilities.
• They will jointly act as the team data quality officer and take the shared lead on tasks requiring strong analytical skills coupled with understanding of L&D data architecture and service objectives. They will deliver routine and ad hoc reporting and validate quality of data entry across a range of processes, in support of key service objectives.
• They will review team processes and devise improvements to data handling approaches to improve efficiency, support quality, and automate or improve integration of data between systems. They will maintain and/or develop documentation to support consistency of team data handling.
• The post holder will act as the joint lead Learning Management System administrator, contributing to the ongoing management and development of our bespoke LMS, as well as currency of our elearning offering. They will manage our content library version control, set up new offerings in the system, and be responsible for the consistency and currency of all information in the system. This will include content updating.
  
  Please do consider applying if you possess these skills and qualities. Learning & Development experience is not essential for this role.
  
  Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our
medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We're Kind
• We're Fair
• We Listen
• We Care