Learning Support Manager

We are looking to appoint an enthusiastic and highly motivated Learning Support Manager (LSM) to join our very successful team as soon as possible. The LSM will be part of the Learner Services team, supporting adult learners in obtaining the best support to help them achieve their full potential. The LSM will have the responsibility of overseeing additional learning support, including coordinating access arrangements and conducting screening assessments to ensure appropriate support is in place for learners. They will manage the deployment of Learning Support Assistants (LSAs) for initial assessments and induction sessions, as well as recruit, appoint and manage the LSA team. The LSM will lead the induction, training, and professional development of LSAs, ensuring high performance through appraisals, mentoring and performance management. Additionally, the LSM will ensure all learning support aligns with both internal policies and external quality frameworks, such as Ofsted and Matrix standards. A key part of the role includes monitoring the impact of learning support on learner outcomes, such as attendance, retention, and achievement, while also acting as a Safeguarding Officer to ensure the safety and well-being of all learners. BAES has nine main centres, and the LSM will be involved in working across some of these centres. If you are passionate about supporting learners with additional needs and have experience in coordinating learning support services, why not apply for this role? You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered.

We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).

This is an exciting time for Birmingham Adult Education Service (BAES) and its journey towards becoming an outstanding provider of adult and community education., Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.