Legal Operations Analyst

This role directly supports the use of innovation related technology on work that our lawyers undertake for clients. The key tasks are likely to include, setting up matter specific sites using the appropriate innovation technology, delivering training to lawyers on the use of legal technology and acting as a subject matter expert in the use of specific legal technology.

Supporting the use of Innovation technology on individual matters

• Configuring software to support matters. Examples of the type of software that would be used include:

o Deal / transaction / checklist management platforms.
o HighQ
o Generative AI platforms
o Office & Dragons
o Contract review Artificial Intelligence platforms
o Workflow and expert logic systems

• Training lawyers on the day-to-day use of legal technology


• Acting as a subject matter expert in the use of the technology and be the first point of contact for queries


Supporting the roll-out and up-take of legal technology
Building awareness of the capabilities and benefits of innovation technology through:

• Formal presentations and lunch and learn sessions


• Written communications


• Informal discussions with lawyers


• Acting as an ambassador for innovation


General responsibilities

• Develop strong working relationships with both legal and business services teams


• Develop strong working relationships with vendors to ensure quick issue resolution


• To promote the services of the Innovation team


• To support other innovation projects and work as necessary


• Monitoring usage of software to support contract renewal negotiations


Most of our roles are hybrid, meaning that colleagues benefit from working in our office and remotely. We are happy to discuss this and other flexible working arrangements with you as part of the application and interview process.

The ideal candidate will likely have pre-existing experience and expertise with legal technology and/or innovation. This includes those that have previously been in technology roles, as well as lawyers or paralegals seeking an alternative career route who have some hands-on experience of using legal technology.,
• Demonstrates the Stephenson Harwood values of individuality, commitment, teamwork and straight talking


• Exceptional attention to detail


• Cooperative and collaborative in approach and able to develop excellent working relationships at different levels and roles


• Highly organised and able to work to deadlines with the ability to manage multiple tasks and prioritise realistically


• High professional standards with commitment to quality work product


• An interest in innovation and a passion for making things better for our lawyers


• Self-motivated, flexible and proactive


• Comfortable with presenting to colleagues at all levels of seniority


Technical

Essential

• Experience in working within, or closely with, legal teams


• An interest in, and aptitude for, the application of technology to improve how legal services are delivered


• Ability to build strong relationships both within and outside the immediate team.


• Strong MS Office suite skills i.e., Word, Excel, PowerPoint and Outlook

Highly Desirable

• Experience of working on both transactional and disputes legal work


• Experience of using and/or configuring one or more of the following:

o Litera Transact
o HighQ
o Generative AI platforms
o Office & Dragons
o Contract review Artificial Intelligence platforms such as Kira or Luminance
o Litigation related technology
o Document automation software

• Experience of working in a law firm


• Experience of working on projects


• Experience of providing training to others

Note: Training on the specific software will be provided.

Our innovation team was founded in January 2018 and has a global remit, with a primary focus on improving or enhancing the revenue generating activities undertaken by our lawyers. The team is comprised of legal project management, process improvement and legal technology professionals, and combines legal expertise, client insights and innovation know-how to lead and shape solutions. The team is committed to identifying and implementing new ways of working, whilst also supporting the firm's legal teams and clients in adopting these., With 8 offices worldwide and with our headquarters based in London, Stephenson Harwood is a law firm where our people are committed to achieving the goals of our clients - listed and private companies, institutions and individuals across the globe. Our mix of expertise and culture results in a combination of deep local insight and the capability to provide a seamless international service.

Our experience encompasses corporate, commercial litigation and arbitration, employment, pensions and private wealth, finance, marine and international trade, and real estate and projects.
We assemble teams of bright thinkers to match our clients' needs and give the right advice from the right person at the right time. Dedicating the highest calibre of legal talent to overcome the most complex issues, we deliver pragmatic, expert advice that is set squarely in the real world.
We understand the power of diversity in delivering that high calibre advice to our clients. We want to attract diverse talent and we particularly encourage applications from underrepresented demographics.

Our values

Individuality
We encourage creativity and develop talent.

Commitment
To be the best and deliver the highest standard.

Teamwork
We work together to build close, long-term relationships

Straight talking
We say what we mean and do what we say.

These values express the personality of the individuals within our firm. They are the behaviours we encourage in our people and the standards which inform our decisions and actions.

Our vision into 2026
To be a successful firm where talented people work together in an entrepreneurial environment, building long term client relationships.

This vision is about who we want to be, as well as who we are. It is as much about our values as about our character - the attributes we want to see from all of our people. That's how we unlock our entrepreneurial spirit, advising our clients with top performing teams.
A key part of the 2026 strategy is to focus on five core sectors: decarbonisation, life sciences, private capital & funds, technology, and transportation & trade. These have been identified as crucial in the drive for accelerated profitable growth.

We will offer you a place where you can be yourself and where there are no limits on what you can achieve. With us, you can take ownership of your career and have honest conversations throughout. You would join an ambitious firm with a clear strategy for profitable growth where you can get early responsibility and early involvement in growing the business. Here you can expect a competitive and fair reward as well as recognition based on all round performance. This forms part of our internal promise to you, The Deal, between the firm and its employees.