Legal Support Administrator (5010)

We're a national law firm with a local reach. Our philosophy is 'we're legal and financial experts that care' - something you'll find in the way we work with our clients and how we support our teams. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment. We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to one of our Talent Acquisition team for more information. Your Role and What You'll Be Doing If you enjoy being part of a successful, friendly and high-performing team, then this is the job for you. You'll be working closely with the team's Associates and Partners to make sure they have the right administrative support at all times. This is a busy and fast-paced role, so you'll need to be able to work quickly and accurately, building strong relationship with your team and our clients. There's lots of room for progression and we'd really like to support you in your professional development. You will be:

• Handling fee earner queries by email & MS Teams
• Making sure all team files are in good order and databases are kept up-to-date
• Opening & closing case files on the relevant case management systems
• Making payments of invoices, cheques, BACs payments & billing
• Supporting fee earners with the preparation of cases, e-bundles & paper bundles
• Preparing digital files for audit
• Administration of the departments digital storage platforms
• Booking fee earner travel and meetings and managing expenses
• Managing the office inbound post, printing, scanning
• Managing Radiology requests across multiple digital platforms
• Dealing with urgent support requests within a timely manner, Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Additional Information As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws.


• Enthusiasm, a can-do attitude and willingness to contribute to the team
• Ability to work on own initiative
• Ability to manage change and meet change in demands of the business
• Great accuracy and attention to detail with the ability to multi task
• Great time management skills
• Ability to work within strict service level agreements
• Excellent verbal and written communication skills
We're proud of our values, and we're looking for people who share them:
• To be pioneering with an imaginative outlook
• To be approachable and caring
• To be tenacious in the pursuit of our objectives
• To be efficient in the provision of our services
• To work with a foundation of integrity.
  
  25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too.
• Generous and flexible pension schemes.
• Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid)
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!