Legal Support Assistant

To provide a centralised and dedicated Divisional administrative support to the Partners, Fee Earners and PAs., The following list of duties is not exhaustive but gives a flavour of the duties the Legal Support Assistant undertakes:
- Comprehensive electronic and hard copy document management support including photocopying, scanning, pagination, printing and binding
- Certifying, redacting and converting hard and electronic copy documents
- Manage workflow via internal workflow management system to meet strict SLAs and deadlines
- Ongoing management of files and filing areas including creation, archiving and retrieval
- Mail and courier co-ordination and booking
- Inter-office train travel bookings and timetable research
- Provision of general administrative support, working with Office Services as required to ensure client deadlines are met
- Closure of files using the matter management tool
- Creating paperless pro-formas
- Assist training members of the team
- Assist Legal PAs and fee earners with ad-hoc tasks
- Adheres to the firm's risk and compliance policies and procedures and raises any issues or queries promptly with the immediate line manager
- Successfully completes, on time, all compulsory firm training.

Any successful applicant will need the following skills and competencies:
- Competent use of all Microsoft Office packages
- One year's experience (or equivalent) gained within a comparable environment and at an appropriate level is desired
- Exceptional communication skills
- Proven experience of exemplary customer service
- Detail focussed and experience of working in a fast-paced office environment
- Ability to work effectively and collaboratively as a member of a team, as well as being able to work independently
- Experience of prioritising a substantial and diverse workload within strict deadlines desirable
- Experience of working with document management / case management systems beneficial
- Demonstrable commitment to exceeding expectations and goals
- Willingness to work flexibly to meet client needs.

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