Leisure Assistant

Intercontinental Hotels Group, Oxford

Leisure Assistant

£24960

Intercontinental Hotels Group, Oxford

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 6 Nov | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 44b45b4234e7408f9ea8aad5876d9cf7

Full Job Description

Our Spa & Leisure Attendant, you will work to ensure the maintenance of spa and pool facilities ensuring health and safety standards are met and obtain and record all relevant guest details including contact details, medical history and payment details. You will work with our management team to maintain the highest standard of guest service whilst displaying genuine care for guest experience, you will be expected to maintain treatment and brand knowledge with the ability to describe prices and benefits of our amazing product.

  • To be passionate about delivering great service and be guest focused
  • Previous experience in a guest facing role
  • A passion for spa and wellness
  • Attention to details and ability to multitask duties
  • Flexibility to work varied hours to include evenings and weekends
  • Experience with handling guests queries and complaints
  • To be willing to learn new things and work as part of a wide hotel team

    voco Oxford Thames combines its medieval character with 21st-century style to create a unique setting for memorable meetings, conferences, and weddings alike., Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - which means global opportunities

    Taxi subsidy for shifts starting/ending between 23:00-06:00
  • Subsidised childcare support
  • Meals whilst on duty
  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
  • We provide every employee company sick pay and life insurance
  • Amazing discounts for our hotels and restaurants around the world
  • Discounts from over 15,000 stores - all the way from retail to cinema
  • Don't forget, bring your friends, and take part in our generous 'Refer a Friend' programme!