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Leisure Assistant - Chester

Valor Hospitality

Leisure Assistant - Chester

Salary Not Specified

Valor Hospitality, Chester

  • Full time
  • Permanent
  • Onsite working

Posted 4 days ago, 14 Sep | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: a68534086d064140a0712e5abd17fb2d

Full Job Description

  • Customer Engagement: Greet and assist guests in a friendly and professional manner, providing information about facilities, services, and programmes.

  • Facility Maintenance: Ensure all equipment and areas are clean, safe, and in good working condition, following health and safety protocols.

  • Pool and Gym Supervision: Monitor activity within the pool and gym areas to ensure a safe environment for all users.

  • Programme Support: Assist with the delivery of leisure and fitness programmes, including group classes and one-on-one sessions.

  • Administrative Duties: Carry out front desk operations, including bookings, payments, and membership inquiries.

  • Health and Safety: Conduct regular checks and report any issues to ensure compliance with health and safety regulations., A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.

  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.

  • Healthcare Cash Plan options, from just 5 per month.


    • Supporting your hospitality career growth
  • Fully funded apprenticeship programmes.

  • Internal development programmes, designed to support you as you grow within your role.

  • Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

    Customer Service Experience: Previous experience in a customer-facing role, ideally within the leisure or hospitality industry.

  • First Aid Certification: Valid First Aid and CPR certification is highly desirable.

  • Communication Skills: Excellent verbal and written communication skills.

  • Team Player: Ability to work effectively within a team environment.

  • Flexibility: Willingness to work various shifts, including evenings and weekends.

    In addition to competitive rates of pay, we also offer:


    • Exclusive discounts for you, your friends and family
  • Valor team member rates at our UK hotels, with rooms from just 30 B&B.

  • Discounted stays for friends and family.

  • 50% discount when dining in our restaurants and bars.

  • Free meals while on duty, keeping you well-fuelled.

  • Access to high-street discounts on a range of shops, experiences and more.

  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.

  • Generous refer-a-friend bonuses, starting at 250.