Leisure club assistant - Solihull

Valor Hospitality, Solihull

Leisure club assistant - Solihull

Salary not available. View on company website.

Valor Hospitality, Solihull

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 31 Oct | Get your application in today.

Closing date: Closing date not specified

job Ref: d56729e25cc140cfa67878a602ac9444

Full Job Description

  • Customer Engagement: Greet and assist guests in a friendly and professional manner, providing information about facilities, services, and programmes.
  • Facility Maintenance: Ensure all equipment and areas are clean, safe, and in good working condition, following health and safety protocols.
  • Pool and Gym Supervision: Monitor activity within the pool and gym areas to ensure a safe environment for all users.
  • Programme Support: Assist with the delivery of leisure and fitness programmes, including group classes and one-on-one sessions.
  • Administrative Duties: Carry out front desk operations, including bookings, payments, and membership inquiries.
  • Health and Safety: Conduct regular checks and report any issues to ensure compliance with health and safety regulations., A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
  • Healthcare Cash Plan options, from just 5 per month.
  • Supporting your hospitality career growth
  • Fully funded apprenticeship programmes.
  • Internal development programmes, designed to support you as you grow within your role.
  • Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

    Customer Service Experience: Previous experience in a customer-facing role, ideally within the leisure or hospitality industry.
  • First Aid Certification: Valid First Aid and CPR certification is highly desirable.
  • Communication Skills: Excellent verbal and written communication skills.
  • Team Player: Ability to work effectively within a team environment.
  • Flexibility: Willingness to work various shifts, including evenings and weekends.

    In addition to competitive rates of pay, we also offer:
  • Exclusive discounts for you, your friends and family
  • Valor team member rates at our UK hotels, with rooms from just 30 B&B.
  • Discounted stays for friends and family.
  • 50% discount when dining in our restaurants and bars.
  • Free meals while on duty, keeping you well-fuelled.
  • Access to high-street discounts on a range of shops, experiences and more.
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
  • Generous refer-a-friend bonuses, starting at 250.

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