Leisure Manager

After merging the Spa and Leisure departments across both of the Hayling Islands hotels , we have now have one super Leisure and Spa department. This is a unique opportunity to be part of a team that spans two hotels. As the Leisure Manager you oversee the Sports, Leisure, and Spa departments, therefore will manage a team of experts that offer a wide range of activities such as fitness classes, archery, and rifle shooting, to facials, massages, and the gym sessions. You will be responsible for driving financial success, guest service and maximising the potential of the Sports, Leisure, and Spa departments by showcasing the best Warner can offer. You will nurture an environment that allows your team to perform at their best through high performance and high fulfilment and creating memories for our guests and giving our team opportunities of a lifetime.

• Develop and oversee an engaging leisure activity program that caters to diverse guest interests.
• Recruit, train, and lead a motivated team, fostering a positive working environment.
• Monitor and manage budgets, resource allocation, and maintenance of facilities
• Ensure guest satisfaction by responding promptly to feedback and making improvements where necessary.
• Work collaboratively with other departments to enhance the overall guest experience.
  
  Previous experience in leisure management or a similar role within the hospitality industry.
• Strong leadership and interpersonal skills, with the ability to inspire and motivate a team.
• A passion for guest service and creating memorable experiences.
• Excellent communication and organisational skills.
• Knowledge of health and safety regulations and compliance requirements.
• Able to confidently deals with guest concerns with the ability to resolve problems, showing empathy and understanding continually looking to improvise with opportunities our guests provide.
What skills do I need?
• Previous experience in leading a Leisure team, focusing on developing and retaining therapists.
• Must have had responsibility for managing a P&L and the ability to manage costs in line with budgets.
• Understand the importance of target setting and driving sales.
  
  We are the warm-hearted home of some of the UK's most-loved brands.
We're one great passionate team.We're Warner Hotels.What began as a holiday village in 1932 is now a collection of 15 adult-only country estates, castles and coastal villages.Our hotels offer fantastic food, contemporary dining spaces and leisure facilities along with evening entertainment and plenty of daytime actives including archery, bowling, and rifle shooting. At Warner we believe happy teams equals happy guests. As a business, our aim is to collectively work together to ensure the right environment is created for our talented teams to reach their potential and keep our guests delighted. Why chose Warner Hotels?Our vision is to be the UK's most loved holiday business. We want to create the perfect place to unwind, delighting more guests at our hotels and provide some of the most exciting career opportunities for our passionate and dedicated teams. Working with us will mean you'll get the opportunity to be a part of a collaborative environment with incredibly talented individuals who care to make a difference and consistently want to challenge the norm. Whether you're looking to join us in one of our hotels or our Hemel Hempstead support centre, you'll be sure to be surrounding yourself around teams who are passionately sharing the same great story, the same goals and the same excitement for the future. Our Mission & CommitmentWe're proud of how far we've come, but excited about the future. We've found our niche. We're recognised for our friendly service, our can-do attitude and our innovation. And we're on the cusp of the next chapter. With our 16th hotel on the horizon due to open in 2024, we're on the search for new team members to join us on this incredible journey and share our passion to make one of the UK's most-loved hospitality brands the best it can possibly be.If you wish to know vist www.warnercareers.co.uk.


• A fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% Discount to you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
• Potential live in available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discounts offers with many national brands and retailers.