Leisure Team Leader - Southwark Borough

We are currently recruiting for 7 team leaders all across Southwark's Leisure centres; We are looking for people who share our passion for customer service, accept only the best, and have the 'can-do' attitude that creates the positive atmosphere in our centres. As a person you'll be engaging; always championing exemplary standards and service; and a leader capable of empowering you team. Southwark Team Leaders are responsible for ensuring each shift goes off without a hitch. As Team Leader you will be developed so you can provide management coverage across all aspects of the centre, jumping in wherever needed and ensuring customers are happy. You'll also ensure team members are deployed to the right places, and that they're clearly communicated with on a regular basis. The position of Team Leader really gives you the opportunity to learn all aspects of the business in preparation for your next career step. We can supply training and development to help build your skills in leisure and management so you are ready for the next step in your career.,

• Act as Duty Manager as-and-when required
• Ensuring a welcoming front of house presence is delivered at all times
• Assuming responsibility for centre operations on a shift rotation basis, including key holding, opening and/or closing the centre
• Coordinating the efficient and effective deployment of the team
• Undertaking Reception, pool supervision and /or membership sales, as required
• Assisting in the development and management of a well-balanced activity and event programme
Additional details This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.

To be successful as a Team Leader, you will need previous experience in the leisure, fitness, or hospitality and service industries; along with excellent communication and people skills, and a "can-do" attitude - nothing is too much trouble for you! You'll need to have passed a National Pool Lifeguard Qualification, You'll need to have the ability to pass a National pool plant qualification , and we can support you with this., In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough.

We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark's communities and the council's staff to tackle racism, injustice and inequality) underpins all that we do.

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition