Leisure Team Member Apprentice

City of Wolverhampton Council, Wolverhampton

Leisure Team Member Apprentice

£22071

City of Wolverhampton Council, Wolverhampton

  • Full time
  • U
  • Remote working
  • Apprenticeship programme

Posted 2 weeks ago, 20 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 00ab94aaac8e41869916ffcdd2041999

Full Job Description

We're now recruiting two apprentices to join our team. One apprentice will be based in Bert Williams, in Bilson and one apprentice will be based our dual site Aldersley Leisure Village in Tettenhall and Central Baths, in the city centre You'll need to be fit, enthusiastic and customer focused, want to play your part in moving the business forward and support the growth of the membership base, during what is an exciting time for WV Active. As an Apprentice you will be supported by our experienced and knowledgeable management team whilst you gain the skills you need to achieve your Leisure Team Member Level 2. You will need to be motivated and committed to complete your training and truly engage with the hands-on experience you will gain from working with our team. As a Leisure Team Member Apprentice, you will be at the very heart of the service and an important part of the team, engaging and participating in everything we do. So, what do we expect from you: - You need to be passionate about working in the leisure and fitness industry - You need a good level of fitness to be able to support WV Active's varied range of activities - Deliver excellent customer service - Being enthusiastic, at ease in talking to a wide range of customers, interacting with them around the centre, in group classes, around the pool and on the gym floor. - Supporting our members providing encouragement to motivate them to achieve their goals and helping to improve overall physical activity levels in the city - Ensuring everyone using the centres does so safely which includes working in the gyms, studios and supervising the pool and making sure that the centres maintain the very highest levels of cleanliness - Actively and consistently promoting WV Active and its services and to make every member's visit an enjoyable experience that keeps them coming back - Working hours will include days, evenings, and weekends shifts. Work conditions You will be required to work in line with the rota shift working patterns in place at each of the centres. The successful candidates will work at our leisure centres - please see further information here: WV Active | Wolverhampton Gyms and Fitness Centres Special conditions: You will need to attend regular lifeguard training sessions to ensure ongoing personal development and compliance of the requirements of the National Pool Lifeguard Qualification. This post is subject to the essential qualifications highlighted in the person specification and an enhanced DBS check. The successful apprentice will receive on the job training and will complete a Level 2 Leisure Team member Apprenticeship

If you are passionate about working in the leisure and fitness industry and looking for the first or next step in your career.

WV Active is the Council's leisure brand and has three centres in the city. Bert Williams, in Bilston and our dual site Aldersley Leisure Village in Tettenhall and Central Baths, in the city centre. We currently support over 9000 members to achieve their health and fitness goals., We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents. Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential. We've received the Stonewall Silver Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace. As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post. We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here, From Monday 11th December 2023 an exciting change is happening for us as an organisation - we are implementing a new system which will improve your candidate experience! To access your candidate portal for our new system, head to https://wolverhampton.wm-jobs.co.uk/members/. If you already have an application in progress with us before the new year, don't worry, this will continue as it normally would and there will be no impact on your application or the process. More information on our new and improved system can be found on the WMJobs help pages! City of Wolverhampton There's never been a better time to join the award winning City of Wolverhampton Council to further your career. We are a progressive and future facing organisation, and passionate about making our city better for all who live, work and travel here. We are an ambitious organisation focused on delivering the best services for people in Wolverhampton; working for us gives you the opportunity to make a difference to their lives. Our continual drive for improvement led to us winning APSE Overall Council of the Year Service Delivery Award, also achieving Annual Service Award Finalists for our services in Waste and Recycling; Public Protection; Best Housing Regeneration and Homelessness multi-agency work, showing that the City of Wolverhampton Council is truly an organisation striving for daily excellence in all we do. Equal Opportunities The City of Wolverhampton Council employs over 5,000 people in more than 600 different trades and professions. We are committed to representing Wolverhampton's diverse community and therefore strongly encourage applications from all applicants meeting the essential criteria. The council operate a guaranteed interview policy for veterans who have served in the military, those who have previously been under our care and are under the age of 25 and disabled candidates, where it is evidenced that the essential criteria of the post is met.

The city has seen rapid developments with major projects like the i54, Way Youth Zone and i10 and more exciting developments are planned for the westside of the city. The leisure-led mixed user scheme includes a multi-screen cinema, restaurants, bars, hotel, multi-storey car park and apartments, all accessible by foot from our city centre. We benefit from being in a prime location, with excellent transport links at the heart of the UK's high speed rail and motorway networks, making us an employer of choice for people across the West Midlands. Wolverhampton is rated as one of the top cities in the UK for families. Almost 90 per cent of the city's primary and secondary schools are rated as 'good' or 'outstanding' by Ofsted. The City also offers a wide range of family friendly facilities with stunning parks and green spaces and top entertainment attractions such as Wolverhampton Art Gallery, the Civic and Wulfrun Halls and the Grand Theatre all of which attract top acts such as Jimmy Carr, Gary Barlow, World Darts Competition, upcoming bands and West End productions. Why Work for City of Wolverhampton Council? We invest heavily in skills and training for our employees; you will develop and grow with us through your time, benefiting from regular professional development conversations, and varied training opportunities. We offer a wide range of benefits including competitive salaries that progress within different grades for the variety of jobs on offer. The majority of our positions offer a generous annual leave entitlement of 25 days - this increases with length of service. There is also an added option to buy up to 10 days additional leave in each leave year. New entrants also benefit from 8 days bank holiday entitlement (basic leave entitlement of 33 days). The council offers an excellent Local Government Pension Scheme (LGPS) with employee and employer contributions based on salary grades and other benefits including:

  • Index linked pension
  • Option to convert your pension for tax-free cash when you retire
  • Retirement on the grounds of ill-health at any age.
  • The council also offers a wide range of flexible working options to fit in around your commitments including:
  • Flexi-time
  • Reduced hours working
  • Job share
  • Homeworking
  • Term time only
  • Other rewards
  • Discounted city parking at a number of sites with reduced charges for blue badge holders
  • Annual Travel Card Scheme
  • Salary Sacrifice scheme for cars - with a wide range of 'green' vehicles, cycles and associated equipment, personal IT equipment and smartphones
  • Retail, leisure, legal and ethical savings and loans through our competitive rewards portal