Lettings Advisor (Birmingham)

Location: The role involves daily travel across Birmingham using public transport (no driving license required)., Work with our large Build to Rent portfolios and conduct viewings with prospective renters on a daily basis - travelling across Leeds and Liverpool
Provide strong customer service to prospective renters prior, during and post viewings. From introducing potential renters to their future homes, to supporting them in making that all-important decision, you'll play a pivotal role in shaping their rental experience
Showcase your knowledge and expertise, by highlighting the unique qualities of our properties, from the amenities, room capabilities, building offerings, to the best local parks, coffee shops, bars etc, tailoring your recommendations to each customer's lifestyle.
Diligently and comprehensively record data for client reporting
In quieter times jump on the phone to answer further inquiries - options for additional commission if you book in a viewing, conduct the viewing AND they move in.
Work in partnership with our Account Management teams and Operations teams to get the best out of our properties and operating processes
Head down to our London office on a quarterly basis to connect with the wider team for training and team events.
Be a Home Made culture and values champion internally and externally - professionalism, integrity and customer centricity are key to our Sales Associates standing out from the rest, our expectations are high!, Participate in yearly Half Day Charity Day and engaging office social events.
Office Social Events (Summer and Winter Parties)
Culture Club: Running Club, ad hoc events for notable dates (St. Patricks day, Diwali, Movember), Meditation Sessions, Mental Health Champions, CSR opportunities.
Elevate your skills through our Learning and Development Programme.

You enjoy the world of sales and embrace a customer-first mentality
Strong communication skills, professional and personable
A self-starter who is driven to succeed and loves hitting targets
You're a quick thinker and capable of assessing a customer's needs
Possess fantastic organisational skills so you can manage and prioritise your time/tasks effectively

Are you driven by results, energised by meeting new people and enjoy being trusted to work independently? Then this role is for you!

Our field sales team members benefit from being part of a company that is focused on creating a high-performance environment and celebrating success together.

This is an ideal opportunity to accelerate your development within a rapidly growing property technology start-up. As we are still growing in the North of England, this role is a remote role, with quarterly trips to London to reconnect with the team in person. If you are a self starter and someone who thrives with independent working, then this role is the one for you!, Home Made is the fastest-growing property technology company that is fixing renting for good! By combining technology and a customer-centric approach, we are making the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity, and encouraging a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good!

Salary: OTE £40,000+

Working Hours: Tuesday to Saturday 9am-6pm including evening viewing depending on demand