Lettings Portfolio Manager

As the Lettings Portfolio Manager, you will be responsible for overseeing a portfolio of 100 residential properties, managing the entire process of new lettings from start to finish. This includes conducting pre-letting checks, marketing properties, completing paperwork, carrying out reference checks, preparing tenancy agreements, and conducting inventory checks,

• Managing the entire process of new lettings, from the initial offer to move-in
• Ensuring all pre-letting checks are completed and certifications are up to date
• Marketing properties and deciding which agents to use
• Conducting reference checks for tenants and ensuring they have the right to rent in the UK
• Preparing all tenancy agreements and lease paperwork for the tenant and CEO to sign
• Conducting inventory checks at the start and end of each tenancy
• Cleaning properties before new tenants arrive
• Holding weekly meetings to discuss the portfolio and any available properties
• Holding monthly rent reviews and working closely with the portfolio team
• Renewing all tenancies expiring on the portfolio
• Attending regular meetings with the Lettings Manager and Rental Administrator on outstanding debts
• Being organized and keeping the property management database up to date
• Checking and approving invoices and ensuring invoice workflows are kept free
• Providing the highest level of customer service at all times
• Dealing with tenant deposits and providing relevant documentation
• Calculating sums due to be released to tenants after dilapidations
• Responding to general customer enquiries
• Being a flexible team member and helping cover during holidays, sickness absences, or busy periods.
  
  5 years' experience within the residential lettings sector
• Previous experience in a high-volume, routine administrative environment
• Suitable academic background, with relevant qualifications in Maths and English (Grade A -C GCSE or equivalent)
• ARLA qualified or equivalent
Personal attributes:
• Task-focused and structured
• High personal standards of delivery
• Ability to prioritize tasks and deliver to deadlines
• Thoughtful and considered
• Excellent attention to detail
• Ability to work independently with little supervision
• Co-ordinating and supportive with others
  
  £65,000 - £75,000 salary
• Very good company benefits (to be disclosed at a later stage)
• Client side position
• 1 day a week you can work from home