Level 2 Customer Service Apprenticeship at East Quay Medical Centre

A Level 2 Customer Service Apprentice is required. Our customer service apprentice will be part of our medical reception team.

This role is the front line of all our services, therefore is an essential role, as the experience of all who contact us depends on this team. The team manage all calls on the main line and the prescription line. The team also greet and help all who attend in person.

The duties include:

Booking appointments
Ordering prescriptions
Requesting and processing home visits
Supporting patients with online accounts
Taking calls from other healthcare professionals, ordering ambulances etc.
The day is very busy and has a wide variety
This role may be closed early if enough applications are received.