Library Assistant

Due to the external promotion of the current postholder we are looking for a part time, permanent, Band 3 Library Assistant based at NELFT's main Library, CEME in Rainham.. This post is 0.7 WTE or 26.25 hours per week. Hours to be worked between 9am and 5pm Monday to Friday. Working pattern to be discussed and agreed. This post could be suitable for someone enrolled or considering enrolling on a postgraduate qualification in librarianship or a related related discipline. This post provides considerable opportunities for formal and informal development., Do you want to be part of an innovative organisation that is committed to delivering the best care by the best people? We are looking to appoint people who are as passionate about high quality care as we are.
Here at NELFT, embracing a Just and Compassionate Culture is our commitment to our colleagues and to our patients that we will support and promote a culture based on fairness, respect, honesty, and trust, ensuring that we have consistent leadership behaviours and styles across the Trust. Our vision is to create an engaging place to work in partnership, where we value diverse perspectives and work in an environment in which you feel valued, supported, understood, and developed. Our professional relationships are built on a foundation of mutual respect, trust and honesty. We are committed to welcoming and making everyone feel valued here at NELFT.
We embrace continuous learning to improve patient outcomes and we provide outstanding professional development opportunities for our workforce. If you want to grow and progress your career with an organisation that values it's people, take the first step on an exciting career journey and join us today.
The main responsibilities of the post are: providing frontline library and knowledge services to users, including answering enquiries, triaging emails, processing document supply requests, lending and shelving books.

Working for our organisation
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,551 to a maximum of £5,735).
COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families., Work as part of the Library and Knowledge Services Team to continually improve and maintain high standards.
To understand and practice all relevant Trust and library policies and procedures
Actively contribute to the development and review of library policies and procedures based upon best practice.
Evaluate the quality of own work, making improvements when necessary.
Raise quality issues and related risks with the Head of Knowledge & Library Services
Attend appropriate training events to ensure that own knowledge and skills are constantly updated.
Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale.
Report all complaints and or incidents in accordance with Trust procedures and ensure that the Head of Knowledge and Library Services is informed.
To treat library users with dignity and respect at all times.
Benefits
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
+ A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
+ A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our efforts to support our working parents and carers. This has resulted in us being recognised as a 'Top 10 Family Friendly Employer' from the Working Families Charity.
+ Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
+ Detailed information about our wellbeing and benefits offer can be found in this link.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part time hours or another flexible pattern.
Supporting our Armed Forces
We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Gold Award under the Armed Forces Employer Recognition Scheme. We have supportive policies, guaranteed interview schemes for veterans. reservists and military spouses and give additional leave to our Reservists so that they can attend their annual camp.

NELFT Library & Knowledge Service supports provision of high quality health care by enabling access to the best available evidence and empowering staff to develop their evidence based practice skills. We are looking for an enthusiastic, customer service orientated individual to join our small, busy team.
You must :
+ Have experience of working in a library or a related information service
+ Have good working knowledge of Microsoft Office & using the internet
+ Be able to work independently and as part of a team
+ Have excellent attention to detail

Joining #TeamNELFT means you'll become part of a welcoming and supportive working environment. We're CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video