Library Assistant LBHF618735

Job Details:

Salary range: £28,545 - £28,977 pro rata, per annum (£19,030 - £19,318 per annum)
Work location: Fulham Library, 598 Fulham Road, SW6 5NX
Hours per week: 18 - 24
Contract type: Permanent
Vetting requirements: Standard DBS Check
Closing date: 10 October 2024
Interview date: Week Commencing 21 October 2024
Contact details for an informal discussion: Apply # and we will arrange for an officer to call you at a mutually convenient time.

About the role

At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Environment Department, we offer a wide range of services to help make the borough an attractive place, one that is safe, clean and green and one in which our residents take pride.

If you are driven, enthusiastic, and looking for a rewarding working environment whilst making a difference, then we look forward to hearing from you.

Are you passionate about supporting our communities? We are looking for dynamic and enthusiastic people to join our Library teams, to provide a fantastic service to local residents. We are looking for people to champion reading for all, to nourish and to develop our Libraries as community hubs where people can connect and enrich their lives.

Role Responsibilities:

-Collaborate on daily routines of library materials. Efficiently manage the customer service desk, process reservations, shelve returns, and maintain order on shelves and collections.
-To assist customers throughout their visit, to issue, return, reserve and renew library stock and assist them with the use of self-service equipment and computers.
-Process membership applications, assist with form filling, enter data into databases, and manage the reservation system.
-Answer customer enquiries, referring complex issues to senior staff.
-Plan and run community events and activities, including reader development, baby & toddler sessions, school visits, Under 5's groups, and IT taster sessions.
Please see the list of vacancy working patterns
here and ensure there are suitable options for you before applying (week 1 would be based on W/C 4th November 2024).

Our mission is to be the best council. To do this we need the best people to help build our vision. If you're looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.

Please refer to the
Role Profile for more information.

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE.

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please Apply at resourcing-peopleandtalentlbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.