Library Assistant (Libraries and the Home Library Service)

Library Assistants are responsible for the provision of front line library services including counter duties, the maintenance of stock, dealing with enquiries and assisting members of the public in our Computer Learning Centres. You may also be required to assist in the provision of reference, local studies and bibliographical services.

The Home Library Service includes 2 vehicles that deliver a service direct to housebound customers in their own homes, sheltered accommodation and elderly peoples homes.

It is essential that clients have a current, valid driving licence.

The actual hours of work are variable within the period 8.30am to 8.00pm Monday to Friday and 9.00am to 3.00pm Saturday and could be based at any of the eight libraries within Tameside.

You will have previous experience of dealing with the public.

Applicants must have the ability to interact with customers, including the elderly and people with disabilities. You should have a friendly, helpful manner and have confidence in dealing with the public.

You will have good communication skills and an ability to interact with customers.

You will also have the ability to converse at ease with service users/customers and provide advice in accurate spoken English.

You should be well organised, flexible; self-motivated and have confidence in dealing with people.

You must be I.T. literate and familiarity with a "Windows" environment is also essential., Our employees' skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.