Library Assistants

These are exciting opportunities to share your interests and get involved in a variety of tasks from assisting customers with their enquiries to promoting library events and activities., We are a proud equal opportunities employer and recognise that a diverse, talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services. We are committed to ensuring that our employment policies and processes are fair and equitable to all. We welcome job applications from everyone, and successful candidates are considered only on their skills and ability to do the job. As a Disability Confident Leader, we encourage applications from disabled people and provide support throughout the recruitment process. Take a closer look: https://www.durham.gov.uk/article/26899/Equality-diversity-and-inclusion-in-our-workforce

Do you have a love of books? A passion for helping people and the community? We are looking for the following friendly part time Library Assistants to help us deliver our libraries and public information services, With excellent communication and interpersonal skills, you will assist customers with the issue and return of books and other materials to the library and provide assistance in the use of library equipment and materials. With the use of IT applications, you will maintain accurate records and databases, and assist with banking tasks. As a customer facing role, your ability to converse at ease with members of the public will be key. You will be passionate about delivering high standards of customer care., NVQ Level 2 in a related subject. Experience of working with customers from a wide range of backgrounds in a customer facing environment, of using IT applications and of dealing with customer enquiries is also essential.

REWARDS AND BENEFITS We offer generous rewards and benefits that are designed to help you perform at your best:

• Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
• Option to purchase up to 10 additional days annual leave per year.
• Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year).
• Hybrid working (home and office working).
• Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
• Wellbeing Portal and access to an Employee Assist Scheme.
• Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
• Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
• Discounted DCC gym membership.
• Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
• Trade Union membership.
• A range of other salary sacrifice schemes such as car leasing
Rewards and benefits are subject to individual terms and conditions. Take a closer look: https://www.durham.gov.uk/article/26895/Rewards-and-benefits