Licensing Officer

An exciting opportunity has arisen within the Private Rented Sector & Housing Standards Team for a Licensing Officer.

The post will include the administration and enforcement of Houses in Multiple Occupation (HMO) licensing providing an effective, efficient and responsive HMO licensing service for customers and the public.

The successful candidate will be working within a focused proactive housing licensing team:

• Assisting housing needs officers with providing advice, serving statutory notices, issuing HMO licenses and assisting with visits and prosecutions for non-compliance.



• Speaking with tenants and landlords by phone, email and letter, answering questions about the schemes and why inspections are taking place.



• Assisting officers in collating photos and evidence for enforcement cases.



• Ensuring record keeping of the schemes as well as progress reports and updates are maintained.



• Collating KPIs and statistics.



• Managing of digital records on Civica CX system (training can be provided).
  
  Previous experience in Private Housing would be desirable but not essential. Excellent verbal and written communication skills including negotiation and presentation are essential.


Education Requirements

To be successful in the role you will possess:


• Minimum A level or equivalent qualification in Housing, or 3 years equivalent experience.



• Experience of working with the Private Rented Sector or with relevant licensing.



• Experience of HMO's, especially in terms of Mandatory and Additional Licensing.



• Ability to demonstrate good ICT skills and knowledge of Microsoft Office Suite including Outlook.


We are looking for someone with confidence in decision making and an ability to prioritise workloads.

Sandwell is situated at the very heart of the West Midlands, just a stone's throw from Birmingham. A large, diverse, metropolitan borough, Sandwell offers exciting opportunities for all in a friendly, supportive environment.

Why work for us?

• Generous annual leave entitlements


• Access to the Local Government Pension Scheme


• Access to an award-winning employee benefits scheme, which includes:


• An exclusive retail discounts portal


• Salary sacrifice schemes for cars, bikes, technology and car parking


• An employee assistance and counselling service


• Annual leave purchase scheme


• A wide variety of learning and development opportunities


• Flexi-time working


• A variety of leave schemes including carers, compassionate, maternity and paternity


• Volunteering scheme


Your career at Sandwell Council

We offer something for everyone, with an incredibly wide range of career opportunities, at any stage of your career, from apprentices to senior managers.

Whether your focus is a support service, such as Finance, Human Resources, Legal or ICT, or a frontline service, such as Social Care, Planning & Regeneration, Housing or Leisure, it's worth looking at what Sandwell has to offer.

Our plans for the future

Our Vision 2030 shows just how committed we are to creating the best future possible for our communities and for the people who live and work in Sandwell.