Licensing Technical Support Officer

Thurrock is a busy Unitary Authority bordering the river Thames in Essex, close to London and home to the Lakeside Shopping Centre. We offer the opportunity for an enthusiastic and committed person to join our small, dedicated team.

The role will support both the Licensing Team and the Environmental Health Team (Food Safety predominately)
We are seeking to recruit an individual with experience and knowledge of both teams who will be competent to undertake daily the processing, validation and consultation of applications received, including dealing with customers both face to face on the phone and by email. The logging and processing of food hygiene inspection reports and providing technical support to assist with general enquiries for members of the public in this specialised area.

Excellent organisational skills.
- The ability to cope with processing a high volume of applications efficiently, whilst meeting statutory timescales.
- A good knowledge of Local Authority Licensing and Environmental Health subject areas.
- Strong communication skills to advise customers on enquiries.
- Experience using the Uniform database system.

The applicant must also be flexible in their approach to the delivery of the service and must be prepared to support collaborative working with other local authorities, in the delivery of a modern service.

A Basic DBS check will be required.