Linen Porter

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. As The Role:

• Linen Porter you will maintain linen control report and record any linen abuse
• Work to daily working schedules
• Ensure that all linen is counted correctly and identify the differences on the daily control sheet.
• Maintain security of linen room keys, and the linen room whilst on duty.
• Ensure that you familiarise yourself with the weekly function sheet ensuring that all stock levels are correct and that the C&B department have their requested linen stocks.
• To ensure that the security surrounding the linen service cupboards on the bedroom floors is adhered to.
• To ensure that all security checks are carried out in the evening before leaving your shift thus ALL linen Chutes & linen stock cupboards are closed and locked of the complete building
• Assist and be courteous to guests and display good customer care and social skills.
• Deal with guest complaints/compliments or refer to senior management at earliest opportunity.
• Work in co-operation with any staff and management
• Attend hotel and departmental training sessions whenever instructed
• Work within all Health & Safety requirements
  
  Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team and independently
• Ambitious and hard working
• Good communication and excellent grooming standards
• Ability to work morning, afternoon/evening, and weekends
• Deliver exceptional customer experiences all the time
• Is the Linen Porter role for you for you, do you have you the skill set and experience to take on this role? Then what's stopping you?
  
  Doubletree by Hilton Southampton, Bracken Place, Chilworth, Southampton, Hampshire, SO16 3RB, Located just outside the city centre, minutes from the M3 and M27 motorways, DoubleTree by Hilton Southampton offers easy access to plenty of activities. Set sail on a cruise from Southampton docks, take the family for a fun day out at Paultons Park or visit Marwell Zoo. We are just minutes from Southampton Airport and two large train stations, making getting around the city easy. Take in the fresh country air when you visit the beautiful New Forest from your base in Southampton, the closest city to the forest.
Savor a DoubleTree chocolate chip cookie upon arrival and settle into your modern guest room or suite. All rooms feature a 32-inch LCD TV and WiFi access. Our suites provide extra space, a seating area, coffee machine and a later check-out time. Upgrade to a Deluxe Room to enjoy additional amenities such as fluffy bathrobes and slippers, a welcome plate and a one-hour extended checkout. Set on a hill, our hotel is located over five floors and features modern decor throughout. We are nestled among a woodland backdrop, providing wonderful views and photo opportunities for weddings and special events. Keep up your fitness routine in the 24-hour fitness center or simply relax on the terrace of our restaurant, Bracken Place, and take in the garden view. The cosy bar also offers the perfect spot to unwind with comfy sofas and a large screen TV.

Would you like to work for a company that gives you:
• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C's apply
• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities - "Hotel specific"
• Free Car Parking - "Hotel specific"
• Stays in our hotels at discounted prices or
• Even free stays in our hotels as one of our rewards & recognition incentives,
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships - T&C's apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements
• Pension enrolment