Live-In Dementia Care Manager

Purpose of Role: To provide premium, high-quality care and support to SweetTree's Dementia clients and to create positive outcomes in people's lives. To effectively manage, engage and promote best practice to a remote Support Worker team. To ensure a high level of compliance to SweetTree's Quality Assurance markers and to play a key role in ensuring relevant company KPI's are met.

Benefits of working with us:

Flexible working hours that cater to your schedule ensuring a balance of work and personal commitments. Varied contract options, including zero-hour, part-time, and part-time.
Continuous training and professional development through the renowned SweetTree Home Care Services Academy. Including Apprenticeship Opportunities.
Unwavering support 24-hour on-call assistance. and your own dedicated Manager and Coordinator to support you day to day
Incentive Rewards An attractive £200 Friend Referral Scheme.
28 days of paid holiday, encompassing bank holidays.
A Contributory Pension Scheme to plan for your future.
Service length awards and recognition
Exclusive savings - Access to the LifeWorks Benefits Scheme, offering monetary savings and exclusive offers.
Early access to your earnings via Wagestream, which provides you with the ability to access a % of your earnings in just 4 days or less after completing shifts!
Social events, summer parties, winter parties and awards ceremonies, Responsible for ensuring a high quality, safe, client-centred approach to all assigned clients with an emphasis on goal attainment and quality of life for those with Dementia.
Accountable for KPI's relating to the Dementia Service in the four company KPI areas (i.e. Financial/Client/Employee/Service).
Responsible for conducting regular live-in dementia client reviews, daily support record audits and ensuring care plans are in place and compliant with company policy.
Responsible for escalating and managing any Complaints, Concerns and Incidents within the Dementia Service.
To develop links with other professionals and work closely with public bodies and other key external stakeholders to deliver a high-quality service to those receiving live-in care.
Responsible for managing any assigned enquiries with professionalism and enthusiasm, contributing to the growth and specialisation of the Dementia live in service.
Responsible for carrying out assessments, including risk assessments, of new live-in enquiries within the Dementia Service.
Responsible for onboarding new Dementia clients with an exceptional focus, introducing support workers, promoting best practice, and regularly reviewing all elements of a new clients support to provide the best chance of ongoing care package stability.
To work in collaboration with ST connect supporting in establishing ST connect as part of the Live in Service delivery.
Accountable for best-practice coordination of Dementia care packages, utilising and managing live-in supervisor to create required contingencies and an effective and compliant service.
Responsible for the management of assigned Support Workers, Assistant Manager and live-in supervisor, empowering them to provide high quality care for dementia clients across the service.
Responsible for conducting facilitations, appraisals and to oversee career pathways/utilisation/performance for those who come under management responsibilities
Responsible for interviewing new assigned live-in Support Worker applications and assuming a key role in their journey from recruitment to active Support Worker.
To provide any specialist live-in training for the service as and when required
To work closely and effectively with the wider team and to cover any assigned managers workload during absence, including creating relevant handover documents for planned absences to ensure continuity of support.
To take part in the on-call rota and partake in on-call responsibilities.
To attend required internal SweetTree meetings and Dementia Service meetings.
To be a brand ambassador, promoting a positive image and playing a key part in ensuring SweetTree maintains its reputation as a premier provider of care.
To promote equal opportunities and respect diversity, different cultures and values.
Join our team and experience a rewarding career with SweetTree. Your journey begins here, where you can make a real difference in the lives of our clients while enjoying the benefits and support of a dynamic and caring community.

At SweetTree, we do not just provide care - we create meaningful connections and enhance the lives of individuals with dementia. We believe that every interaction is an opportunity to make a positive impact, and we're looking for talented individuals who share our vision.