Live Operations Specialist

LSEG in London is looking for energetic and dynamic trade support professionals to join our global team. The candidate's primary role is to provide technical support to our clients for FXAll. The ideal candidate understands capital markets and related technology. They are excellent problem solvers who monitor the markets, anticipate scenarios and act with urgency. The ideal candidate can proficiently communicate with external and internal customers. They can work independently and take ownership of cases to resolution, as well as possess a cross-functional team-based approach towards meeting departmental goals. They can quickly learn new technology, industry trends and updates. Role Responsibilities

• Support day to day running of core business processes by proactively monitor, detect, and respond to trade issues.
• Resolve escalated client queries & escalate high-impact risk scenarios to resolver groups.
• Conduct pre-market open checks, run end-to-end pre-market trading readiness. Proactive end-of-day trade reconciliation.
• Facilitate Multilateral Trading Facility registrations and venue data management.
• Manage broker mapping across different systems.
• Set auto execution rules, administer fixing pair tolerances & settlement restrictions, and oversee credit relationships.
• Manage CRM data entries and profiles.
• Work with resolver groups as necessary.
• Support learning & development as necessary.
• Ensure own level of knowledge remains relevant to product and industry.
• Build internal relationships & network with key teams.
  
  Experience in Operations from a Financial Services firm or account.
• Capital Markets experience is required.
• Experience with Multilateral Trading Facilities and financial instruments.
• Worked in professional and client-focused environments where detailed processes must be followed.
• Critical thinking, problem-solving and decision-making skills.
• Capacity to learn complex processes and must possess a growth mindset.
• Can adapt to change, demonstrate flexibility and a can-do attitude.
• Must be a team player.
• Excellent oral and written communication skills.
• Qualification from, or membership with professional bodies such as CFA, CISI and CAIA is an advantage.
  
  LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.