Local Authority Asylum Support Liaison Officer

Coventry City Council's Migration Team is dedicated to meeting the needs of newly arriving communities and facilitating a successful integration journey into the city. As leaders in the field of refugee resettlement, we provide support to vulnerable individuals through various initiatives, including employment, education, language acquisition and training enabling them to contribute to the economic, civic and social fabric of our vibrant city. With collaborative partnerships and exciting projects, like "My Coventry", ''Mi-Friendly Cities'' and "Step Forward," we celebrate diversity while ensuring everyone's rights and opportunities are valued.

This is a 2 year client facing role, we welcome applications from clients who are multilingual and have experience of working with Asylum Seekers., The ideal candidate should have good interpersonal and excellent communication and written skills, be able to work on their own initiative, have a meticulous approach and attention to detail with the ability to meet deadlines.,

• Good understanding of national legislation related to consideration and determination of claims for asylum under UK law and the support provided by the Home Office for individuals and families awaiting decisions (Asylum and Immigration Act 1999)
• Good knowledge and understanding of best practice in the engagement and support of asylum seekers and refugees
• Experience of working with vulnerable clients and developing successful relationships
• Key stakeholder engagement skills to establish key relationships and share learning resource to meet the needs of this role
• Experience of engaging and working with diverse communities
• Ability develop tools and processes to monitor the effectiveness of the support delivered to the clients
• Able to demonstrate an impartial, non-judgemental attitude relating to the circumstances presented by asylum seekers and promote their best interests
  
  In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do., Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition