Locality Administrator | Hertfordshire Community NHS Trust

Hertfordshire NHS

Locality Administrator | Hertfordshire Community NHS Trust

Salary Not Specified

Hertfordshire NHS, Churchgate, Broxbourne

  • Part time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 31 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 6deacd53baea405e9da8e9646b46749e

Full Job Description

  • undertake a wide range of secretarial and administrative tasks

  • have personal responsibility for a number of delegated tasks

  • provide cover for members of the Administration Team in periods of absence eg. Annual leave.

  • be able to work unsupervised

  • adhere to operational procedures and established practice

  • refer to the Administration Supervisor for guidance when needed

  • prioritise administrative tasks to ensure an effective and efficient running of the team

  • maintain a professional and confidential approach to work at all times

  • be flexible in order to meet the requirements of the Locality Managers

  • A big thank you for considering joining us at Hertfordshire Community NHS Trust

  • You'll find it a great place to work with many benefits offered to you as a member of our staff

  • We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

  • Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

  • We welcome diversity in our workforce and are interested in applicants from all backgrounds

  • To ensure that accurate details are exchanged with all relevant staff. Give support to patients, carers and staff, where appropriate. Acting as a supportive member of the team at all times, including;

  • Working as part of a team ensuring that the daily administration tasks are completed effectively and efficiently.

  • To process inward and outward transfers of records and to deal with other Trusts regarding records as required

  • To process discharge summary letters and send them to the correct professional.

  • To support the process of booking and scheduling clinic, and create reports

  • To accurately file information

  • To assist with covering reception clinics

  • To answer incoming calls, dealing with enquirers in a helpful manner, proactively taking action where appropriate.

  • To deal with enquirers, correspondence and information received by the service in conjunction with other staff.

  • To scan relevant documentation i.e.: Patient notes, timetables, site information, notices.

  • To monitor stationery and store cupboards for stock and support in the ordering of service stationery and goods when requested.

  • Liaise with GP,s patients, etc

  • General Admin duties and tasks which are variable


  • Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all its' staff to be vaccinated as this remains the best line of defence against COVID-19.

    Disability Confident
    About Disability Confident
    A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.