Locality Coordinator

Our Locality Co-ordinator will be a central co-ordination point for the local multi-disciplinary teams including both health and social care. Facilitation and coordination of regular multi-disciplinary meetings and ensure follow through any actions relating to client discussion. They will liaise with health and social care colleagues in the local community including voluntary sector representatives to try to aid the safe and independent living of complex clients in the community.

They will support the health and social care team colleagues in the utilisation of a range of 'case finding tools. These tools will help identify people at risk of loss of independence, potential risk of unnecessary admission to hospital or longer-term care.

They are to be responsible for a high-quality customer service function in recording contact information, supporting the initial prioritisation of contacts, subsequent feedback and on-going liaison with referrers and relevant others. They will maintain IT based information systems and take a key responsibility for the production of key performance data., o Act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunityo Provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsiveo Provide a high-quality customer service which complies with relevant legislation and NHS Employment check standardso Be honest and learn from mistakes, and help to create a "no-blame" culture where people feel able to share and learn from experiences togethero Work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the departmento Act as a role model, valuing everyone's opinion and experienceso Seek out, recognise and value the contributions of others and the role they play in a patient's lifeo Acknowledge that you need to continually deliver greater value to customerso Be honest about your biggest challenges and create a culture of
curiosity and opennesso Make a deliberate effort to connect with strangers from different walks of life and invite them to share their ideaso Be curious and creative about new possibilities, whilst identifying what works well and to do more of ito Help to develop and foster a learning environment where feedback is welcomed and valuedo Opportunity to work autonomouslyo Supporting staff development and progressiono Being part of a team supporting people to be cared for in their own homes

About us

Why Work With Us

This post is based within Baywide community services.

You will be joining a truly multi-disciplinary team which aims to prevent hospital admissions, facilitate safe and effective discharges home and support patients in their own homes.

Our Health and Wellbeing Team is an integrated professional team which includes Co-ordinators, Social Care, Community Occupational Therapy, Community Physiotherapy, Intermediate Care, Community Nursing, Pharmacy, Dietetics, Support Workers and the voluntary sector. We work closely with our local General Practitioners.The team are proactive and have a forward-thinking core that promote a positive and a 'can do' attitude. The successful candidate will be dynamic and key in managing patients to remain in their own home.