Locality Programme Support Administrator

The NHS is building a culture that is positive, compassionate and inclusive - and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a 'home' office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you., The post holder will provide a specialised, comprehensive, and confidential administrative support services to the North East and North Cumbria Primary Care Training Hub place-based teams, working with health and care stakeholders across a defined locality.
The post will work predominantly with the Tees Valley locality supporting workforce transformation. However, there will be a requirement to work closely with colleagues from the other 3 placed based team across the North East and North Cumbria.
For Information: Placed based Teams - North of Tyne and Gateshead (North ICP), North Cumbria (North Cumbria ICP, Durham, Sunderland, Newcastle (Central ICP) and Tees Valley (South ICP)., The post holder will be expected to support the place-based Locality Manager and Programme Co-ordinator in ensuring an efficient and effective administrative facility in order for the achievement of the Workforce Transformation and Primary Care Training Hub aims and objectives.
This role will have a focus on supporting GP Practices and wider primary care with workforce development and transformation initiatives, as defined by local, regional, and national priorities. The role will also work across the entire local health and care system to support primary care, widening participation, new roles/advancing practice roles and other workforce transformation initiatives.
The post holder will be expected to provide administrative and secretarial services, data entry services and activities, coordination, and delivery across the department., Setting up of relevant electronic folders and filing and upkeep of
information and archiving as and when necessary.
Ensuring agreed standard operating process models are followed
Constant monitoring of outlook, responding to queries and
escalating to colleagues.
Arranging multiple and complex meetings, ensuring all relevant
personnel are invited.
Attending meetings, recording of further actions and updating
arrangements as required.
Preparation of briefing documentation and briefing packs,
including formatting and providing summary information for the
purpose of carrying out the activity of the locality based Primary
Care Training Hub.
Communicating with stakeholders, trainers, trainees and clinical
staff within education and placement providers regarding the
completion of any returns
Inputting of accurate information on to relevant databases.
To ensure work is carried out in accordance with all relevant
policies, procedures, systems and guidelines.
To provide administrative support for project and development
work as required.
Provide administrative and business area specific support to
discrete projects as and when required.
Collate, analyse and report findings of research and development
activities in support of discrete projects.
Deliver administrative support to the Workforce Transformation
place based team, including ad hoc project work.
Support complex financial management and tracking
To run data processing and reporting systems using automated
and manual processes.
To produce regular reports, for senior management, and for
external stakeholders.
To learn about the data systems/Programme Management
Systems used by the team and to develop technical competences
to be able to use manipulate this data and interpret data to be
able to answer ad-hoc queries, with the support of others within
the team.
To develop reporting skills to be able to present the information in
an agreed format under guidance.
To validate, process and produce regular reports.
To be able to use Microsoft Excel to an intermediate level whilst
developing an in-depth knowledge of the corporate data items
and structures, process queries and reports to fulfil ad-hoc
requests coming from both internal and external sources.
To ensure that all reports meet the internal standards set by the
department in terms of presentation, naming conventions and
interpretation.
To work with other members of the team to ensure regular
maintenance of existing procedures and processes. To identify
where user documentation is out of line with changed practice, draft amendments
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.
We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.
Applications from job seekers who require sponsorship to work in the UK under the Skilled Worker route are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
If applying for this role on a secondment basis, please make sure you have obtained prior agreement from your current line manager to apply for this position.
Please note that we currently do not accept applications via recruitment agencies.
The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
+ Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
+ Making the NHS a great place to work, where our people can make a difference and achieve their potential.
+ Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
+ Optimising the use of digital technology, research, and innovation
+ Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band., NHS England