Location Role Overview What you'll be doing What you need to show us Why work for us

As a Customer Service Administrator in our friendly service centre team you'll work closely with drivers as well as site-based colleagues. You'll help support everything from parcel dispatch and return, to handling all sorts of admin activity that will help to raise our levels of customer service higher than ever. When things get busy, you might even find yourself pitching in to help the warehouse teams too. In short, you'll be a big part of why our team and customers are happy.

Administration skills and experience are important, but it's your ability to put your customers at the heart of everything that will be the real key to your success. As a Customer Service Administrator, you'll also need to be a great communicator with strong IT skills and a keen eye for detail. An understanding of health and safety would also be a real asset.

Nobody goes further to deliver than Yodel. Each week we sort and deliver millions of parcels, on behalf of all kinds of clients, to every postcode across the UK. It's a massive job, and we know it takes more than drivers., Yodel recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives and skills.

• £11.44 ph


• 14:00 - 22:30


• 40 Hours per Week


• Working Monday - Friday, Free On Site Parking


• Opportunities to progress


• Overtime always available


• Uniform provided


• 28 Days Holiday Entitlement


• Excellent Pension Programme


• Staff also receive 25% Discount Benefit of Items on Very.co.uk