Locum Support Assistant

As Locum Support Assistant, you will work at the Marylebone Project on an As and When basis. This means that there is no guarantee of work, and you are under no obligation to accept work offered to you. You will be responsible for ensuring that the service users of the Project receive the highest possible standard of support at all times. You will provide cover across the Project in a number of roles including Reception, Night work, Support Services, Resettlement and the Sanctuary. The nature of the role will determine the tasks required but can include: one to one support, conducting room checks, providing assistance to service users and welcoming visitors to the Project.

Main Responsibilities:

• Assist in the provision of a high quality, needs-led support service.


• Assist in the provision of a high standard, safe and secure accommodation and drop-in services for single homeless women.


• Maintain good communication between service users, staff and external partners.


• Work within the parameters of the Church Army and Marylebone Project's policies and procedures.
  
  Knowledge of the challenges faced by homeless people in particular homeless women.


• Working experience within a customer facing role, providing outstanding service.


• An eye for detail and experience in concise report writing.


• The ability to work without judgement or prejudice with people from a variety of backgrounds.


• The ability to demonstrate effective de-escalation techniques. Experience of working with those presenting with challenging behaviours.


• The ability to work without judgement or prejudice with people from a variety of backgrounds


• Good verbal and written communication skills.


• Passion for working with vulnerable women and providing outstanding service.


• Willingness to work unsociable hours.


• A personal ethos in line with the aims and objectives of Church Army.
  
  Hours: There are no normal hours of work as this is a zero hours contract. Flexibility with regard to working hours will be required. The post holder will be asked on occasions whether they are able to provide cover in respect of an unexpected vacant shift or short-term planned absence of an employee. The Church Army has no obligation to offer the post holder any work whatsoever and the post holder has no obligation to accept work if it is offered.


Contract: As and when basis

Church Army & The Role

For over 140 years Church Army has equipped and empowered people to share the good news of the gospel in accessible ways across the UK & Ireland.

We go to places where hope is hard to find; journeying with people, giving them the opportunity to meet and connect with the God who restores and brings life in all its fullness. And this is what compels us: our vision for everyone to encounter God's love and be empowered to transform their communities., Church Army employees get access to a variety of different benefits, to see what benefits you would be eligible for please check the job pack linked below.

• WeCare - Provides access to a 24/7 online GP, mental health support service, get fit programmes, counselling and wellbeing support.


• LifeWorks - LifeWorks allows employees to access 'employee perks' which supplies exclusive discounts, cashback, gift cards and cinema deals.


• Cycle to Work Scheme - CycleScheme allows you to purchase a new bike and accessories through Church Army. With no upfront payment it can save you 25% - 39% with tax-effective monthly repayments.


• Specsavers Eye Tests - Employees who habitually use display screen equipment for their job, will be eligible for an eye test voucher with Specsavers.


• Annual Leave: Holiday pay is calculated based on the number of hours worked in the previous twelve weeks and paid on a quarterly basis.


DBS: This post is subject to an enhanced DBS (Disclosure and Barring Service) check and compliant with safeguarding policies and procedures. Safeguarding training will be required

Occupational Requirement & Physical Requirement:
• Positions are exempt under the Equality Act 2010, Schedule 9, Part 1.


The Marylebone Project is based over two sites, 100m apart, and the job involves walking throughout and between both sites. The Bradbury House site is a listed building, over five floors with a lift. The post holder must be able to access all areas of the project and may be required to do so quickly in the event of an emergency. The ability to undertake these physical aspects of the role and to carry smaller items are required as essential.