Logistics Agent / Site Stock Advisor

Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.
We are looking to recruit a Customer Service driven Logistics Agent for our site in Bury St Edmunds.
Responsibilities:
+ Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
+ Contribute to a safety-first operation and drive towards an incident free workplace.
+ Place orders on system for delivery/collection using SAP.
+ Take Inbound/outbound calls for customer orders, queries, and general information.
+ Process orders, refunds/credits, and cylinder refill agreements.
+ Receipt stock in/out received on trailers.
+ Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
+ Raise and receipt Purchase orders and ensure correct stock levels are maintained.
+ Review daily aborts, cancels, and fill returns.
+ Complete Weekly Banking reports.
+ Support drivers in reviewing daily runs, printing loading sheets and manifests.
+ Track our drivers through Telematics system.
+ Support drivers in reviewing daily runs, printing loading sheets and manifests.
+ Agency time sheets.
+ General housekeeping.

+ An experienced Customer Service/Driven professional with a positive attitude.
+ An administrator with excellent organisational skills.
+ Able to work well in a team supporting colleagues and sharing best practice.
+ Committed and flexible to meet business demands.
+ Able to take Personal Ownership of tasks, especially safety.
+ Experienced in Microsoft office, SAP and Tru Tak.
+ Articulate with good attention to detail.

+ Income protection 50% of salary after 2 years.
+ Market leading retailer discount scheme with major retailers