Logistics Coordinator

Manages assigned customer projects for pharmaceutical products to be distributed for clinical trials and works diligently to ensure that project goals and objectives are accomplished within the prescribed time frame, budget, and in accordance with customer expectations.
Hybrid work option available after six weeks of employment.
Main Responsibilities:
- Primary customer contact for distribution activities, including business, relationship and customer expectation management matters.
- Oversee the logistics Management of customer's specific studies.
- Interacts with customers, vendors, and internal PCI colleagues to deliver service excellence and ensure performance expectations are met or exceeded on a consistent basis.
- Coordinates end to end processes including project set up, receipt, storage, quality release and distribution activities. Upon completion of the study, coordinating returns and destruction activities. Facilitates the billing of all activities conducted on the study.
- Coordinates and hosts customer visits and facilitates activities as per customer needs.
- Reviews quotes to ensure scope is appropriate. Initiates change orders where necessary. Monitors project budget and scope creep.
- Coach, mentor, and supervise the Associate Clinical Project Managers
- Provide the client with the highest level of professionalism, quality of work, communication/responsiveness, and status of deliverables.

You will have project management experience and be accustomed to managing an extensive portfolio of external contacts on a professional level including face to face.
- Thorough knowledge of logistics processes including import and export.
- Good business IT skills, knowledge of excel is beneficial.
- Knowledge of cGMP, and GCP and rules (desirable).
- You will ideally have worked in a pharmaceutical business however, we invite applications from candidates who have worked in the medical device industry, food manufacturing and logistics.

Company: PCI Pharma Services
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI., Join us and be part of building the bridge between life changing therapies and patients. Let's talk future (https://pci.com/)
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Why work for PCI Pharma Services?
At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don't say no, we figure out how.
PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled