Logistics Coordinator - ICLC

Omega Plc, Stonehouse, Gloucestershire

Logistics Coordinator - ICLC

Salary not available. View on company website.

Omega Plc, Stonehouse, Gloucestershire

  • Full time
  • Temporary
  • Onsite working

Posted today, 26 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 52fe9dbc096d440995f137253450ac4d

Full Job Description

This role is critical to the fulfilment of both UK and International orders, candidates will be expected to liaise with third party logistics providers and may require some customer interaction.,

  • Scanning of paperwork to ensure all documents are uploaded on to the system.
  • Creating international Parcel labels via courier portals - and updating spreadsheet for invoicing.
  • Arranging collections for customer returns
  • Raising Claims with couriers for missing/ damaged parcels and pallets
  • Clearing Transport email daily ensuring that all courier notifications are filed.
  • Updating supply chain calendar for collections/ delivering coming in and out of the warehouse
  • Assisting with transport requests when assistance is required.
  • Requesting forms from couriers on a daily to ensure there are no exceptions/ delays and querying couriers if some do occur.
  • Communicating with International logistics partner's daily to ensure all tracking information is up to date
  • Arranging shipments between Adey and all 3PL Logistics providers
  • Completion of dangerous goods paperwork
  • Escalating customer service delivery issues to Logistics partners to ensure consistent and high level of customer satisfaction
  • Communication with internal trade team for all order tracking and customer service queries related to order fulfilment
  • Any other duties as determined by line manager

    Ability to proactively problem solve
  • Experience in shipping
  • Experience in Import/ Export
  • Excellent communication skills
  • Excellent customer service skills

    Omega has an exciting opportunity to join a leading Global Manufacturer within their Sales and Operations team., Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

    Excellent work/ life balance
  • Competitive rates of pay
  • Onsite parking
  • Temporary to permanent position for the right candidate, Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
  • Salary: £25k - 29k per year