Logistics & Customer Service Operator

The key elements of the role will include but are not limited to:

• Ensuring client queries are dealt with in a timely and professional manner to the satisfaction of the client.
• Using our vehicle tracking systems and in-house traffic management system to monitor and record key aspects of collections and deliveries.
• Being responsible for accurate data entry
• Communication with drivers and customers to ensure good customer service
  
  Helpful and positive attitude
• Good teamwork skills
• Ability to use self-initiative
• Strong written and verbal communication skills
• Positive interaction with clients and internal teams
• Well organised with strong administrative skills
• Willing to learn new skills and accept new challenges.
• Accurate and have a good eye for detail
• Well organised and logistically minded
• Keyboard skills & office experience are essential, although full training will be provided on the relevant IT system