Logistics Operations Assistant

The Logistics Operations Assistant works closely with the Logistics Manager in overseeing the movement of goods within the supply chain, according to the specific requirements of each category and covering suppliers, wholesalers, eCommerce and stores around the globe.,

• Liaise with freight forwarders/couriers to arrange collections/deliveries from both suppliers and customers
• Ensuring stock accuracy when booking in on company operating system, managing variances with suppliers if and when needed
• Reporting to customers regarding orders, shipments and any queries they may have
• Working closely with the warehouse, prioritizing customer deliveries. Ensuring all orders are prepared and shipped on time, with any customer requirements being correctly carried out
• Ensuring the business complies with regulations and update policies and processes when required
• Production of all shipping documentation, especially for international purposes
• Communicating cross functionally across the company, reporting to key stake holders to ensure all processes are being followed and targets are being met
• Manage customer returns and resolution
• Coordinate inventory flows for direct to customer channels
• Support the logistical flow for seasonal fashion shows, events and special projects
• Update and maintain warehouse stock holding
• Investigate, resolve and process inventory discrepancies
• Assist in the continuous improvement of the VB ERP
• Support exit of excess inventory through samples sales
• Support the Accounts team with the resolution of any invoice queries as required
• A main point of contact for sales team
• Work flexibly and carry out additional or alternative duties as necessary to meet the Company's needs where appropriate., PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "my_illustration.jpg". Instead use a format like this "joe_bloggs_cv.docx"
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• Experience in Logistics within the fashion industry
• Experience of working with a fully integrated ERP system
• A positive, proactive approach and a willingness to learn
• Strong networking, interpersonal and communication skills
• Proficient knowledge of Microsoft Word and Excel
• Knowledge and understanding of Logistics and administration processes inclusive of international customs requirements, tax and duties.
• Strong organisational and communication skills with the ability to work under pressure
• Willingness to learn and develop within the role and company
• Good attention to detail